Summary
Overview
Work history
Education
Skills
Timeline
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Ray Swatridge

Hellingly,East Sussex

Summary

I am a highly motivated, confident individual with exceptional multi-tasking and organisational skills and thrive in a busy environment. I can communicate confidently and effectively exhibiting confidentiality, discretion, tact, diplomacy and professionalism when I’m conversing at all levels.

I use my initiative to meet the highest standards and always striving to go the extra mile to achieve the set goal.

Overview

6
6
years of professional experience

Work history

Front of House Team Leader

Appetite4Work
09.2024 - Current
  • Facilitated special event organisation, delivering memorable experiences.
  • Fostered a positive work environment with effective communication skills.
  • Implemented hygiene regulations with strict adherence to guidelines.
  • Maintained high standards of cleanliness with diligent cleaning routines.
  • Handled customer complaints, resolving issues promptly.
  • Enhanced customer satisfaction by providing exceptional service.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".

Bar Manager

PowderMills Hotel
Battle, East Sussex
10.2023 - 09.2024
  • Conducted routine safety checks to adhere to health and safety regulations in premises.
  • Negotiated supplier contracts for better pricing and improved product quality.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Monitored stock levels to avoid any potential shortages during peak hours.
  • Scheduled weekly rosters for staff allocation optimising resources efficiently.
  • Maintained a clean and hygienic environment, improving overall ambiance of the bar.
  • Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
  • Managed cash handling procedures, reducing discrepancies in the daily tally.

Retail sales supervisor

Corner Shop
Bexhill-On-Sea, East Sussex
06.2019 - 04.2020
  • Handled cash transactions accurately ensuring minimal discrepancies in till counts at end of day.
  • Coordinated sales promotions with effective advertising strategies and visual merchandising techniques.
  • Improved customer satisfaction by providing excellent service and promptly resolving complaints.
  • Ensured adherence to company guidelines amongst staff, promoting uniformity in operations across branches.

Education

GCSEs - English / Maths

Bexhill High School
Bexhill-on-Sea, East Sussex

Skills

  • Front of House (FOH) area management
  • Effective communication skills
  • Office admin
  • Office health and safety
  • Accurate money handling
  • Organisational leadership skills
  • Excellent listening skills
  • Guest Relations
  • Health and food service regulations knowledge
  • Area knowledge

Timeline

Front of House Team Leader

Appetite4Work
09.2024 - Current

Bar Manager

PowderMills Hotel
10.2023 - 09.2024

Retail sales supervisor

Corner Shop
06.2019 - 04.2020

GCSEs - English / Maths

Bexhill High School

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Ray Swatridge