Rawan Sultan
Halesowen
Summary
University student demonstrating reliability and strong customer service skills. Proficient in effective communication and maintaining professionalism in high-pressure environments. Strong interpersonal, organizational, and problem-solving abilities contribute to adaptability and teamwork. Committed to continuous improvement and efficient management of multiple responsibilities while delivering high-quality service.
Overview
2026
2026
years of professional experience
Work history
Community Volunteering
Care Settings / Libraries / School Activities
- Supported reading sessions and group activities in libraries, schools, and care settings.
- Provided consistent one-to-one and group support for children and adults in community care settings.
- Tailored communication to effectively engage diverse audiences, including children, adults, and individuals with additional support needs.
- Resolved conflicts, ensuring harmonious community living conditions and promoted social integration through community events.
Event Management – Mental Health Ambassador
Windsor High School and Sixth Form
2023.10 - 2025.07
- Assisted in organising meetings and events to raise mental health awareness.
- Supported delivery of school assembly which built confidence in public speaking.
- Collaborated with team members to create wellbeing ideas and activities.
- Maintained school’s mental health and wellbeing social media account.
Education
Bachelor of Arts - Primary Education (3–11) with QTS
Birmingham City University (via Haybridge Alliance SCITT)
Birmingham 2025.09 -
Skills
Customer Service, Teamwork, Communication, Problem-Solving, Attention to Detail, Organisation, Time Management, Adaptability, Professionalism, Reliability, Positive Attitude, Public Speaking, Leadership, Social Media Management, Audience Engagement, Active Listening, Collaboration, Multitasking, Microsoft Office (Word, Excel, PowerPoint), Data Entry, Digital Payment Systems, Retail Software Proficiency, Barcode Scanners, Efficiency, Supporting Colleagues, Systematic Approach
Timeline
Bachelor of Arts - Primary Education (3–11) with QTS
Birmingham City University (via Haybridge Alliance SCITT)
2025.09 -
Event Management – Mental Health Ambassador
Windsor High School and Sixth Form
2023.10 - 2025.07
Community Volunteering
Care Settings / Libraries / School Activities