RASINTRA PUPRAPAI
Oxford,United Kingdom
Summary
Motivated and reliable professional with a Master’s degree in Digital Marketing and several years of experience as a Restaurant Supervisor. Developed strong skills in leadership, communication, customer service and team management. Experienced in working in fast-paced environments and solving challenges quickly. Eager to apply marketing knowledge and team management expertise contributing to organisational efficiency and company growth.
Overview
6
6
years of professional experience
4044
4044
years of post-secondary education
Work History
Restaurant supervisor
Thaikhun Restaurant
Oxford, Oxfordshire
10.2021 - Current
- Monitored restaurant performance to identify and implement improvement initiatives.
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
- Established effective communication channels between front and back of house teams for smoother operation.
- Handled difficult customer situations calmly, retaining their loyalty and repeat business.
- Conducted training sessions with staff in POS system and restaurant best practices, improving workforce talent and efficiency.
- Completed accurate end-of-day financial routines for cash and card transactions.
Project coordinator
Oneness Marketing Agency
Bangkok, Thailand
03.2021 - 08.2021
- Worked closely with the Project Manager to define objectives, leading to clear guidelines.
- Supported design team in creating impactful visuals for the project.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Represented organisations at seminars, conferences and business events.
- Responded promptly to client queries, boosting customer satisfaction levels.
Online Fruit Business
Self-employed
Bangkok, Thailand
12.2020 - 01.2021
- Achieved sales of over 2000 kilograms of oranges in two months
- Developed and implemented diverse content and marketing strategies across various platforms
- Overseeing all business operations, including inventory management and order processing
- Strengthened customer relationships
Marketing Internship (Client Relationship Management - Business Unit and Others)
Central Pattana Public Company Limited (CPN)
Bangkok
06.2019 - 08.2019
- Analysed Competitors in order to plan strategies for Team’s marketing project
- Coordinated works and activities with related department
- Created marketing campaign for clients in the business unit
- Assisted in Collaboration events with clients
Education
MSc - Digital Marketing
Oxford Brookes University
Oxford, Oxfordshire 09/2021 - 05.2023
Bsc - Marketing
Chulalongkorn University
Bangkok, Thailand 06/2016 - 06.2020
Skills
- Interpersonal communication skills
- Highly Adaptable and Flexible
- Strong customer service
- Multicultural adaptability
- Relationships Management
- Microsoft Office (Words, Excel, Powerpoint, Outlook)
- Google Suites (Docs, Sheets, Slides, Gmail)
Languages
Thai
English
Timeline
Restaurant supervisor
Thaikhun Restaurant
10.2021 - Current
Project coordinator
Oneness Marketing Agency
03.2021 - 08.2021
Online Fruit Business
Self-employed
12.2020 - 01.2021
Marketing Internship (Client Relationship Management - Business Unit and Others)
Central Pattana Public Company Limited (CPN)
06.2019 - 08.2019
MSc - Digital Marketing
Oxford Brookes University
09/2021 - 05.2023
Bsc - Marketing
Chulalongkorn University
06/2016 - 06.2020
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