Hi, I’m
Rashardo Gordon
Northolt,Middlesex
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Summary
Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments. Additionally, through my time supporting my Church i have established myself as Talented social media advisor with experience in multi-platform content creation, monitoring and reporting. Monitors emerging trends and updates to remain ahead of competitor activity. Tailors content to brand voice and channel for optimised reach and engagement.
Overview
5
years of professional experience
7
years of post-secondary education
Work history
Saint Cuthbert's ChurchHarlesden, Brent
Social Media Intern
01.2019 - Current
Job overview
- Supported development and implementation of social media plans that generated 15% sales increase at our recent annual charity events
- Produced SEO optimised content pieces to boost website Google ranking by 4 spots allowing our church to seen as one of the finest in the area.
- Supported continuous improvement by proactively contributing new campaign ideas in weekly brainstorming sessions taking place after Church on Sunday Afternoons
- Identified areas for content improvement by monitoring competitor social media activity and trends in which actively allowed us to expand upon our visitors to our church
Nandos Kilburn, Middlesex
Waiter
05.2021 - 06.2023
Job overview
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Verified ID of customers to determine eligibility for consumption of alcoholic beverages.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
Nower Hill High SchoolPinner
GCSEs from Maths, English, Science, Physical Education, Drama, Spanish, Geography
09.2016 - 07.2021
University overview
- English Language - 7
- English Literature - 7
- Maths - 7
- Physical Education - 8
- Geography - 7
- Drama - 5
- Spanish - 5
- Member of Sport and Health Well - being committee
- Elected Captain of School Football Team throughout High school
Nower Hill High SchoolPinner
A-Levels from Religious Education, Business studies, Physical Education
09.2021 - 06.2023
University overview
- Religious studies - B
- Business Studies - B
- Physical Education - A
- Awarded Sportsperson of the Year in both year 12 and 13
- Elected Captain of Sixth Form Football Team
- Elected as head of Health and social well being committee for my 2 years of sixth Form
- Continuing education in the IT sector at University in the academic year of 2024-2025
Skills
- Table check-ins
- Food and beverage specialist
- High-volume dining
- Food and beverage service
- Effective sales techniques
- Menu memorisation
- Reporting and documentation
- Report writing
- Search engine optimization expertise
- Online marketing strategies
- Online presence monitoring
- Content and digital asset management
- Efficient multitasker
- Face-to-face selling
- Expert communicator
- Money handling
- B2C sales and service
Languages
English
Fluent
Spanish
Intermediate
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Nower Hill High School
A-Levels from Religious Education, Business studies, Physical Education
09.2021 - 06.2023
Waiter
Nandos
05.2021 - 06.2023
Social Media Intern
Saint Cuthbert's Church
01.2019 - Current
Nower Hill High School
GCSEs from Maths, English, Science, Physical Education, Drama, Spanish, Geography
09.2016 - 07.2021
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