CRM
Raphael Ette
Dundee,ANS
Summary
Motivated Social Worker, using exceptional communication and planning abilities to develop effective care programs. Diligent in assessment and monitoring to ensure service user needs are consistently met, enabling enhanced positive outcomes. Eager to learn and develop positively impactful social work skills.
Overview
9
9
years of professional experience
Work History
Social Worker
Leicestershire County Council
02.2024 - Current
- Collaborate with other professionals in health and social care to coordinate holistic support.
- Exercise professional judgment to implement interventions and make tough decisions.
- Maintain accurate, up-to-date and confidential files in line with reporting standards.
- Managed assigned caseload (15) documentation in alignment with regulatory requirements and standards.
- Assist disabled individuals in navigating systemic needs and programmes to meet required case management metrics.
HEALTHCARE ASSISTANT
STAFFSCANNER, AGENCY
04.2022 - Current
- Assist clients with personal care tasks, such as washing, dressing, eating and toileting
- Meal preparation
- Perform light housekeeping tasks, dusting, vacuuming, and changing bed clothes
- Assist in the safe lifting, transferring, repositioning, and movement of clients
- Accompany clients to medical appointments.
HEALTH CARE ASSISTANT
NEWCROSS HEALTHCARE SOLUTIONS
03.2022 - Current
- Provided personalized care and support to vulnerable individuals, helping them retain maximum independence
- Maintained up-to-date patient records to enable care continuity between support providers
- Escorted residents to and from social and leisure activities for improved physical and mental well-being
- Supported service user engagement in socialization activities, promoting independence and positive well-being
- Safely and securely transported patients using hoists and wheelchairs.
Social Work Practice Placement (3)
Just Bee Productions
11.2022 - 05.2023
- Advocated for client rights, and informed service users of options available to them.
- Coordinated with the external public, social and welfare agencies to make successful case referrals.
- Helped service users access entitlement to welfare support or specialized services.
- Evaluated and addressed individual client needs and concerns through informal assessments.
- Provided mental health support to service users, as well as signposting community resources and local charities.
Social Work Practice Placement (2)
Citizens Advice Bureau
01.2022 - 06.2022
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
- Use the Citizens Advice AdviserNet website to find, interpret and communicate the relevant information
- Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning
- Negotiate with third parties such as statutory and non-statutory bodies as appropriate
- Refer internally or to other specialist agencies as appropriate
HEALTH CARE ASSISTANT
PRESTIGE NURSING AND CARE
11.2021 - 03.2022
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care
- Empowered vulnerable individuals to retain maximum independence through targeted care
- Completed care documentation and monitored patient progress to achieve up-to- date records
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance
- Ensured safe, secure living conditions for service users, reducing risk and enhancing the quality of life.
Social Work Practice Learning (1)
Dundee Carers Centre
01.2022 - 01.2022
- Participated in complex case reviews.
- Partnered with colleagues in the production of positive publicity materials for Dundee Carer Centre.
- Collaboratively generating ideas for positive engagements with carers and developing product ideas for positive outcomes.
- Researching on carers' lives and understanding lived experience for better engagement and needs assessment.
- Where possible, listened to clients' current struggles to signpost relevant support.
- Managing own self and prioritizing tasks to achieve the best placement experience and outcome.
STRATEGIC PROGRAMS VOLUNTEER
THUMBS UP INITIATIVE NGO
03.2018 - 09.2021
- Participation in outreach programs aimed at re-orientation of children
- Volunteering in speaking activities at forums to provide guidance and leadership
- Mentorship activities for vulnerable girls, and boys in one-on-one counseling, social/relationship guidance
- Care Services to senior citizens for service delivery and medical outreach
- Field visitation activities for on-site interventions with at-risk teens at schools, correctional facilities, etc.
SENIOR ACCOUNT EXECUTIVE
ABC SANITATION SOLUTIONS
12.2016 - 01.2018
- Liaised between account holders and representatives to resolve issues and maintain satisfaction ofover 120 assigned customers
- Obtained pricing deals, negotiated contracts and solicited beneficial agreements
- Designed training program for client staff, increasing customer satisfaction and new account rates, Met with new customers to provide product and service information, listen to needs and learn aboutbusiness operations
BUSINESS SOLUTIONS ADVISOR
SYSTEMSPECS LIMITED
11.2014 - 11.2016
- Pre-qualification
- Key accounts Management
- New Business Development
- Sales pipeline management
- Technology Sales Development
Education
Masters - Social Work
University of Dundee
Dundee11.2023
Bachelor of Science - Sociology
University of Calabar
Calabar, Cross River State12.2007
Skills
- Strong communicator
- Mental health support
- Gender-sensitive social work
- Family maintenance
- Detail-orientated
- Trauma-informed therapy
- Attentive listener
- Natural leader
- Emotional resilience
- Excellent interpersonal skills
Additional Information
- ADDITIONAL INFORMATION EDUCATION AND TRAINING VOLUNTEERING Available on request.
Affiliations
- Scottish Social Services Council (Member)
- Social Work England (Member)
Timeline
Social Worker
Leicestershire County Council
02.2024 - Current
Social Work Practice Placement (3)
Just Bee Productions
11.2022 - 05.2023
HEALTHCARE ASSISTANT
STAFFSCANNER, AGENCY
04.2022 - Current
HEALTH CARE ASSISTANT
NEWCROSS HEALTHCARE SOLUTIONS
03.2022 - Current
Social Work Practice Learning (1)
Dundee Carers Centre
01.2022 - 01.2022
Social Work Practice Placement (2)
Citizens Advice Bureau
01.2022 - 06.2022
HEALTH CARE ASSISTANT
PRESTIGE NURSING AND CARE
11.2021 - 03.2022
STRATEGIC PROGRAMS VOLUNTEER
THUMBS UP INITIATIVE NGO
03.2018 - 09.2021
SENIOR ACCOUNT EXECUTIVE
ABC SANITATION SOLUTIONS
12.2016 - 01.2018
BUSINESS SOLUTIONS ADVISOR
SYSTEMSPECS LIMITED
11.2014 - 11.2016
Masters - Social Work
University of Dundee
Bachelor of Science - Sociology
University of Calabar
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
ERP
MOSAIC
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