Summary
Overview
Work History
Education
Skills
Additional Qualifications
Languages
Timeline
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Randa Adly

Randa Adly

Cabin Crew – First & Business Class Specialist
Norwich

Summary

Experienced Cabin Crew Member with 8+ years in international aviation, including over 4 years in premium cabins at Qatar Airways. Adept at delivering luxury service, managing safety procedures, and ensuring an exceptional customer journey. Culturally sensitive, calm under pressure, and fluent in both Arabic and English.

Overview

26
26
years of professional experience

Work History

Career Break

01.2023 - 05.2025
  • Took a career break to support my father who was diagnosed with Alzheimer’s.
  • This period strengthened my emotional resilience and reinforced my dedication to empathetic, high-quality service.
  • I also pursued creative interests, maintaining discipline and adaptability during this time.

Cabin Crew – First & Business Class

Qatar Airways
10.2014 - 12.2022
  • Delivered luxury service to First and Business Class passengers
  • Maintained strict adherence to international safety protocols
  • Recognised for professional handling of medical and emergency situations
  • Promoted from Economy to Premium Class based on performance

Customer Service & Accountant

Interior Design Co.
01.2004 - 01.2014
  • Handled front desk and client interactions
  • Managed accounts and built long-term trust

Nursery Teacher

Private Nursery
01.2000 - 01.2003
  • Taught children aged 3–5
  • Created nurturing and engaging learning environments

Server

Zafier Restaurant
01.1999 - 01.2003
  • Managed service for multiple tables
  • Delivered outstanding customer experience

Education

Bachelor’s Degree - Accounting

Alexandria University

Skills

  • Premium customer service delivery
  • Communication
  • Problem solving
  • Cultural awareness
  • Adaptability
  • In-flight safety
  • Medical response
  • Calm under pressure
  • Emergency readiness
  • Professional appearance
  • Physical fitness
  • Team collaboration
  • Schedule flexibility
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Additional Qualifications

  • ICDL (International Computer Driving Licence)
  • Languages: Native Arabic speaker; Fluent in English (spoken and written)

Languages

Arabic
Bilingual or Proficient (C2)
A1
English
Advanced (C1)

Timeline

Career Break

01.2023 - 05.2025

Cabin Crew – First & Business Class

Qatar Airways
10.2014 - 12.2022

Customer Service & Accountant

Interior Design Co.
01.2004 - 01.2014

Nursery Teacher

Private Nursery
01.2000 - 01.2003

Server

Zafier Restaurant
01.1999 - 01.2003

Bachelor’s Degree - Accounting

Alexandria University

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Randa AdlyCabin Crew – First & Business Class Specialist