RANA IRFAN МАНВООВ
Manchester
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support. Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work history
Barista
Costa
2025.10 - Current
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Promoted seasonal beverages effectively increasing their uptake.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Collaborated with team members during busy periods improving workflow efficiency.
Barista Maestro
Costa
2025.07 - 2025.09
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Maintained calm demeanour during high-volume periods and special events.
- Received and accurately processed customer payments.
- Delivered exceptional customer service, responding to enquiries and offering recommendations on beverage selections.
- Managed inventory levels of coffee beans, milk, and other supplies, ordering stock as necessary to maintain optimal levels.
- Checked temperatures of freezers, refrigerators and heating equipment to verify proper functioning.
- Resolved customer disputes with tact and professionalism.
Shift leader
Cafe Nero
Manchester
2024.07 - 2025.05
- Stocked counters, refrigerators and food service bars with fresh supplies.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Created and delivered drinks swiftly to maintain efficient service.
- Called out ready-to-go orders, checking customers' receipts to minimise errors.
- Created speciality drinks according to exact customer requests and preferences.
- Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
- Monitored daily operations whilst reducing operational cost significantly.
- Reduced staff turnover with an effective motivation strategy.
- Followed opening, closing, cashing up and shift changeover procedures for seamless operations.
- Oversaw stock inventory, mitigating risk of shortages or overstock situations.
Coffee barista
Muffin Break
Wigan, Lancashire
2023.11 - 2024.06
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Performed all opening and closing duties fully and accurately.
Skills
- Customer service
- Organization and Time Management
- Team player
- Latte art
- Hospitality service expertise
- Fast paced
- Stock management
- Multitasker
- Barista training
- Inventory management
- Team leadership
- Multitasking proficiency
Languages
English
Urdu
Punjabi
Timeline
Barista
Costa
2025.10 - Current
Barista Maestro
Costa
2025.07 - 2025.09
Shift leader
Cafe Nero
2024.07 - 2025.05
Coffee barista
Muffin Break
2023.11 - 2024.06