Ramona Arbabi
London,Ealing
Summary
Newly qualified pharmacist with expertise in flu and COVID vaccine administration, Pharmacy First referrals and NMS calls. Demonstrates exceptional organisational skills and customer service excellence, ensuring efficient operations and patient satisfaction. Proficient in blood pressure checks and OTC drug knowledge, with a commitment to continuous learning and professional development.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Trainee pharmacist
Mattock Lane Pharmacy
London, Ealing
2024.07 - 2025.08
- Adhered strictly to pharmacy laws and regulations, ensuring legal compliance at all times..
- Facilitated extensive pharmacy first referrals alongside New Medicine Service calls.
- Controlled drug stock checks in compliance with regulations
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Completed medication discharge summaries received from hospitals.
- Trained in administration of flu and COVID vaccines.
- Consulted patients on current conditions and provided treatment advice.
Trainee Pharmacist
Gordon House Surgery
London, Ealing
2025.01 - 2025.04
- Facilitated diabetes medication evaluations and care planning sessions for optimal patient outcomes.
- Conducted lifestyle surveys to enhance patient health management strategies.
- Assisted with administrative tasks in GP practice over three months.
- Performed single-led ECGs and blood pressure checks to monitor patient health.
Pharmacy Assistant
Boots
Cosham
2022.10 - 2022.11
- I was on placement at Boots Cosham for a week and I was very excited as I have never worked for a big company similar to Boots
- I acquired a knowledge of how to talk to customers, how prescriptions are dealt with and how demonstrate professionalism when speaking over the phone
- I realised the importance of professionalism and punctuality and how community pharmacies are different to companies such as Boots
- It made me really eager to work at Boots for a summer placement and for my foundation year
Pharmacy Assistant
Alisha Pharmacy
London
2022.06 - 2022.08
- This was my first paid job at a pharmacy, and I gained so much experience through it
- The long hours working were tough but were very rewarding
- I was talking to customers and helping them with prescriptions the majority of the time and it really helped with my communication skills
- I now understand the importance of organisation when it comes to filing, so we can find prescriptions easily and how important confidentiality is when using the consultation room
- I also gained an understanding of how you deal with any type of customer, for example people who are deaf and assisted pharmacy staff in preparing medications and filling orders.
Pharmacy Assistant
Day Lewis Pharmacy
Bristol
2022.03 - 2022.03
- I worked at Day Lewis Pharmacy for experience, and it was a very eye opening, enjoyable experience as I learned so much
- I ran scripts, handled deliveries, organised the shelves of medication, worked at the till, was shown the controlled drugs cupboard and what drugs are kept in there, the work environment of the pharmacy showed me what it is really like and how important respect and professionalism is towards the public and your colleagues
- I also dealt with dosette boxes for elderly patients in care-homes and how important diligence is when doing them
- I gained an understanding of the responsibilities of a pharmacist and what procedures are in place to keep the pharmacy running
Barista
Tuttis
Holborn
2021.06 - 2021.07
- I worked as a barista in a cafe called Tuttis, making coffee and juice, working at the till, and serving food
- I learnt how to efficiently work in a team and under pressure and good communication skills as the cafe was busy.
Pharmacy assistant
Cross Chemist
London
2019.08 - 2019.08
- I worked as a volunteer at Cross Chemist in West London in order to gain work experience. I was responsible for inputting prescription orders and using the computer to list stocks of medication and labels
- I also operated the cash register, labelled bottles and handed out prescriptions
- It was my first experience working in a pharmacy and so it was very eye opening and helpful.
Assistant
Juice Bar
London, Queensway
2019.06 - 2019.08
- In my role, I made juice and coffee, serving customers, taking orders, and taking payments
- I learned how to work with others efficiently and how to communicate with my colleagues, how important it is to keep the workspace tidy and be competent to get the wishes of the customer exactly right
- I also learnt how to deal effectively with business of the environment and adapted quickly to it
- The skills I learnt were being punctual, productive and committed.
Volunteer
Cats Protection
London, Pitshanger Lane
2017.07 - 2018.07
- In my role, I was responsible for organising the clothes, filling out the shelves with new delivery, working at the till, organising new stock, colour coordinating the new stock and helping the customers with any queries or concerns
- I learnt how to deal with customers and communicate with my colleagues which improved my confidence and taught me how to be a good team player
- I learnt how to be responsible by being punctual with my time management
- I learnt how to be diligent while working and helpful to everyone in the shop including customers.
Education
Master's - Pharmacy
University of Portsmouth
2020.09 - 2024.06
A-Levels -
Ealing Independent College
London, ENGGCSEs -
St Augustine's Priory
London, ENGSkills
- Quick learner
- Organizational skills
- Flu and COVID vaccine administration
- Needle exchange program
- OTC drug knowledge
- Customer service excellence
- Blood pressure checks
- Pharmacy First referrals
Timeline
Trainee Pharmacist
Gordon House Surgery
2025.01 - 2025.04
Trainee pharmacist
Mattock Lane Pharmacy
2024.07 - 2025.08
Pharmacy Assistant
Boots
2022.10 - 2022.11
Pharmacy Assistant
Alisha Pharmacy
2022.06 - 2022.08
Pharmacy Assistant
Day Lewis Pharmacy
2022.03 - 2022.03
Barista
Tuttis
2021.06 - 2021.07
Master's - Pharmacy
University of Portsmouth
2020.09 - 2024.06
Pharmacy assistant
Cross Chemist
2019.08 - 2019.08
Assistant
Juice Bar
2019.06 - 2019.08
Volunteer
Cats Protection
2017.07 - 2018.07
A-Levels -
Ealing Independent College
GCSEs -
St Augustine's Priory