Nicola Jordan
Accrington,Lancashire
Summary
I have many years of experience of working in Pharmacies and have been employed in community, primary care and GP surgeries. I am a dedicated pharmacy professional with a working knowledge of the everyday running of a community pharmacy.
Whilst working in various pharmacies and gaining qualifications during my employment, I have become proficient in the accuracy/clinical checks required for prescription medicines while increasing my knowledge of pharmacy law, over-the-counter medicines, and NHS services.
I feel that it is important for all members of staff to receive the appropriate education to become competent in procedures committed to advancing patient care through communication.
As a proactive individual with a strong foundation in pharmacy services, I am dedicated to supporting patients and providing them with the knowledge regarding any medicines they may be prescribed or buy OTC.
I have excellent communication and problem-solving skills, along with the ability to collaborate within a team. My aims are to contribute to the health and wellbeing of the community as a pharmacist.
Overview
33
33
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Trainee pharmacist
Imaans Heath Care
Burnley, Lancashire
08.2022 - 08.2025
- Dispensed medications accurately whilst providing patient counselling on medication use and side effects.
- Collaborated with healthcare professionals to ensure optimal patient care and medication therapy management.
- During my spilt placement with PCN pharmacist at various GP surgeries, I conducted structured medication reviews to identify potential drug interactions and ensured patient safety.
- Participated in health promotion activities and provided information on health-related topics to patients.
- Maintained compliance with regulatory standards and organisational policies in daily pharmacy operations.
- Trained and mentored junior staff on pharmacy procedures and best practices for patient care.
- Utilised pharmacy management software to process prescriptions and maintain accurate patient records.
- Maintained confidentiality at all times respecting patient privacy.
- Provided health advice to patients for improved wellbeing.
- Conducted pharmaceutical calculations accurately for correct dosage instructions.
- Participated in continuous professional development activities to improve knowledge.
- Adhered strictly to pharmacy laws and regulations, ensuring legal compliance at all times.
- Maintained an organised work environment for efficient operations.
- Applied correct pricing structures and controls for pharmacy, POM and GSL products.
- Checked inbound pharmacy stock met quantities listed on delivery records.
- Processed customer payments and completed related order paperwork for pharmacy actions.
- Performed consultations under supervision for patients accessing Pharmacy First.
- Completed records for patients and administered Flu/Covid vaccinations to patients.
Pharmacy assistant
Superdrug
Blackburn , Lancashire
04.2018 - 07.2022
- Assisted in managing prescription orders and ensuring accuracy of medication dispensed.
- Collaborated with pharmacy team to provide excellent customer service and address patient inquiries.
- Maintained cleanliness and organisation of pharmacy workspace to comply with health and safety regulations.
- Supported pharmacists in preparing and labelling medications for patients in a timely manner.
Administrative assistant
Peel House Medical centre
Accrington, Lancashire
08.2007 - 12.2009
- Managed scheduling and appointment systems to ensure efficient patient flow.
- Facilitated communication between medical staff and patients to enhance service delivery.
- Coordinated administrative tasks including record management and patient follow-ups.
- Assisted in maintaining compliance with health regulations and organisational policies.
- Reviewed and processed patient documentation to streamline administrative workflows.
- Reviewed and processed patient documentation to streamline administrative workflows.
- Advised patients and colleagues regarding medicines and prescriptions whilst following NICE guidance.
Pharmacy technician
East Lancashire Hospital Trust
Blackburn, Lancashire
09.2003 - 07.2007
- Dispensed medications accurately and efficiently to ensure patient safety and compliance.
- Managed inventory levels by conducting regular stock checks and maintaining organised storage areas.
- Assisted pharmacists in preparing and labelling prescriptions, ensuring adherence to regulatory guidelines.
- Prepared extemporaneous medicines such as liquids, cream and powders using aseptic techniques.
- Performed ward medicines top ups and used patient charts to ensure correct medicines were available.
Pharmacy dispenser
Lloyds Pharmacy
Accrington, Lancashire
11.2001 - 08.2003
- Dispensed prescription medications accurately whilst ensuring compliance with regulatory requirements.
- Assisted patients with medication inquiries and provided information on usage and side effects.
- Maintained inventory levels by monitoring stock and placing orders for pharmaceuticals as needed.
- Collaborated with healthcare professionals to resolve medication-related issues and optimise patient care.
- Provided Over-The-Counter consultations and sold the relevant medicines.
Sales assistant
Argos
Accrington, Lancashire
10.1997 - 10.2002
- Assisted customers in selecting products through exceptional service and product knowledge.
- Processed transactions efficiently whilst maintaining accurate cash handling procedures.
- Organised merchandise displays to enhance product visibility and drive customer engagement.
- Collaborated with team members to ensure a seamless shopping experience for all customers.
Pharmacy dispenser
Nash Drug co ltd
Accrington, Lancashire
06.1992 - 07.1997
- Dispensed prescription medications accurately to patients ensuring compliance with legal and regulatory standards.
- Maintained stock levels of medications and supplies through regular inventory checks and timely reordering.
- Provided professional advice to customers regarding medication usage and potential side effects enhancing patient safety.
- Collaborated with healthcare professionals to resolve prescription issues and optimise patient care pathways.
Education
MPharm - pharmacy
University of Central Lancashire
Preston 09.2019 - 05.2022
Diploma of Higher Education Access Course - Science
Blackburn College
Lancashire 09.2017 - 05.2018
NVQ Level 3 - Pharmacy
Preston College
Preston 09.2002 - 05.2004
GCSEs - 8 Subjects grades A-C
Hollins High School
Accrington, Lancashire 09.1989 - 05.1992
Skills
- Managing controlled substances
- Health promotion advocacy
- Dispensing prescription medicines
- Patient confidentiality assurance
- Knowledge of pharmacy law
- Communication excellence
- Knowledge on over-the-counter drugs
- Advocacy for patient safety
- Hazardous waste disposal procedures
- Administering flu/covid vaccinations
- Pharmacological calculations
- NHS services familiarity
Certification
My GPhC registration number is 2241023 and I entered the register on the 15th September 2025.
References
Nurul Islam Pharmacy manager Brunshaw pharmacy Burnley
Contact tel: 01282830979
Timeline
Trainee pharmacist
Imaans Heath Care
08.2022 - 08.2025
MPharm - pharmacy
University of Central Lancashire
09.2019 - 05.2022
Pharmacy assistant
Superdrug
04.2018 - 07.2022
Diploma of Higher Education Access Course - Science
Blackburn College
09.2017 - 05.2018
Administrative assistant
Peel House Medical centre
08.2007 - 12.2009
Pharmacy technician
East Lancashire Hospital Trust
09.2003 - 07.2007
NVQ Level 3 - Pharmacy
Preston College
09.2002 - 05.2004
Pharmacy dispenser
Lloyds Pharmacy
11.2001 - 08.2003
Sales assistant
Argos
10.1997 - 10.2002
Pharmacy dispenser
Nash Drug co ltd
06.1992 - 07.1997
GCSEs - 8 Subjects grades A-C
Hollins High School
09.1989 - 05.1992
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