Summary
Overview
Work history
Education
Skills
Timeline
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RAM NAMALA

Edinburgh,UK

Summary

Dedicated and service-driven professional with a passion for delivering outstanding customer experiences. Brings 2.5 years of experience in fast-paced hospitality environments, where attention to detail, teamwork, and problem-solving were essential. Naturally curious and tech-savvy, with a strong interest in digital tools and systems. Eager to transition into a customer service role where communication, empathy, and support are at the core. Committed to making a positive impact by helping customers and contributing to organizational success.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Chef de partie

Scotsman Hospitality
Edinburgh, UK
01.2024 - Current
  • Led kitchen section in a busy hospitality setting, ensuring consistent food quality and timely service.
  • Acted as a liaison between kitchen and front-of-house, maintaining excellent communication and cooperation.
  • Managed high-stress situations calmly, addressing last-minute changes or customer issues swiftly.
  • Trained junior kitchen staff, promoted teamwork, and ensured compliance with health & safety standards.
  • Frequently handled customer dietary requests and complaints with a professional, solutions-focused approach.
  • Maintained inventory control without compromising on food quality or taste.

Commis chef

Scotsman Hospitality
Ediburgh, UK
03.2023 - 01.2024
  • Prepared ingredients for Head chef to ensure efficient service.
  • Met high standards of food hygiene and safety.
  • Quality-checked items for quantity and presentation.

Education

Master of Science - Data Science

Heriot Watt University
Edinburgh
01.2023 - 09.2024

Skills

  • Passion for cooking
  • Tech & Digital Tools Exploration
  • Team player
  • Technical support

Timeline

Chef de partie

Scotsman Hospitality
01.2024 - Current

Commis chef

Scotsman Hospitality
03.2023 - 01.2024

Master of Science - Data Science

Heriot Watt University
01.2023 - 09.2024
RAM NAMALA