Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rajesh Ramalingam

Crawley

Summary

Dedicated Sortation Associate at Amazon Logistics DRH1, Crawley, UK bringing six months of experience in optimizing logistics and enhancing operational efficiency. Worked as a Team Leader at CPG BPM Services, Chennai, India, for more than ten years, actively contributing to the operations team at Bank of America with a comprehensive knowledge of various activities under cash management services. With 13 years of banking operations experience, conducted meticulous internal and external reframing audits. Proficient in the intricate handling of data for Visa processing, as well as adept in CMS and CTS operations. As a proactive team leader, consistently overseen teams, promote quality assurance, and adeptly resolve issues, ensuring the successful completion of Day 0 processes with unparalleled accuracy.

Visa Status: Dependent Visa (Skilled Worker Visa) | Availability: Immediate, with the right to work in the UK | Sponsorship: Not Required

Overview

18
18
years of professional experience

Work History

Sortation Associate

Amazon Logistics
09.2023 - Current
  • Proficient Sortation Associate adept at efficiently loading, unloading, and sorting huge volumes of Amazon parcels
  • Skillfully prepares pallets for delivery, strictly adhering to safety and quality standards
  • Demonstrates agility in fast-paced tasks and ensures smooth operations, indoors and outdoors, prioritizing safety for Amazon's team and delivery partners.

Team Leader

CPG BPM Services (Bank Of America operations)
07.2010 - 07.2023
  • Diverse operations management at Bank of America
  • Executed various RBI-defined clearing processes
  • Expertise in handling Cheque Truncation System (CTS) with Outward Clearing, Inward Clearing, Outward Return, Inward Return, and proficient in handling banking Visa process
  • Streamlined team for accurate Day 0 processes
  • Led funding processes, analyzed cash management, and processed Metrowire cheques
  • Conducted frequent internal and external audits
  • Managed high-volume collection and reconciliations
  • Established professional relationships for issue resolution
  • High volume collection and delivery for premium & corporate Banking customers
  • Guided team for optimal productivity and efficiency.

Processing Executive

Core Professional Group
04.2006 - 06.2010
  • Led various processes as Processing Executive, including Citi Bank Credit Card Process, Airtel Post-paid Cheque Process, Airtel Telecom and Broadband Documentation Process, and Vodafone (Hutch) Telecom Documentation Process
  • Professionally managed challenging customer complaints and objections, ensuring excellent service standards
  • Promoted safe working practices, ensuring adherence to established policies and procedures
  • Developed and implemented strategies to streamline office operations.

Education

BBA Bachelor of Business Administration -

University of Madras
Chennai, India

Skills

  • Team Leadership
  • Internal and External Auditing
  • Logistics Optimization
  • Operational Efficiency Enhancement
  • Problem solving
  • Cash Management Services (CMS) Operations
  • Data Handling for Visa Processing
  • CTS (Check Truncation System) Operations
  • Quality management
  • MS Office with thorough knowledge of MS Excel
  • Other banking operations software includes CTS, GBS, and IRH

Timeline

Sortation Associate

Amazon Logistics
09.2023 - Current

Team Leader

CPG BPM Services (Bank Of America operations)
07.2010 - 07.2023

Processing Executive

Core Professional Group
04.2006 - 06.2010

BBA Bachelor of Business Administration -

University of Madras

Similar Profiles

CREATE PROFILE
Rajesh Ramalingam