Summary
Overview
Work History
Education
Skills
Software
Timeline
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Rajat Saini

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Summary

  • Driven professional with a focus on achieving customer satisfaction and surpassing business objectives and Hardworking Inventory Specialist bringing 10 years of work experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.

Overview

12
12
years of professional experience
3
3
Languages

Work History

FC Associate

Amazon
11.2020 - Current
  • Supporting Area Managers/Leads as an Advanced Pick Process Guide.
  • Ensuring the timely achievement of CPT deadlines and extending support to Pack Process guides in Single Large and Single Fast Areas.
  • Enhancing overall Quality and Productivity efficiency by assisting team members in Pick & Pack processes.
  • Successfully navigating Peaks and other business weeks in critical roles such as Process Guide, Peer Trainer, Coach Instructor, New Hire Instructor, and Water Spider.

Recovery Officer

Indiabulls Finance
12.2018 - 07.2019
  • Developed strong relationships with clients, fostering trust and promoting positive outcomes during the recovery process.
  • Improved company''s recovery rate by efficiently managing a portfolio of overdue loans and credit card accounts.
  • Exceeded monthly targets consistently throughout the tenure due to consistent follow-up activities combined with effective negotiation skills.
  • Collaborated with legal teams to initiate legal actions against non-compliant debtors, resulting in successful recoveries.
  • Trained new team members on best practices in collections and recovery, contributing to their professional development and success within the department.

Store Manager

Snow White Garments
05.2016 - 11.2018
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Cashier, Salesman

Snow White Garments
09.2015 - 05.2016
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.

News Sub Editor

Jagbani
08.2012 - 08.2015
  • Provided concise and constructive editorial feedback to writers to improve article and story writing.
  • Developed compelling headlines that captured the essence of each story, increasing readership and sharing on social media platforms.
  • Monitored industry trends to identify emerging topics for future coverage opportunities.

Education

Bachelor of Commerce - Accounting And Business Management

Guru Nanak Dev University
04.2001 -

Skills

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Software

Microsoft

Timeline

FC Associate

Amazon
11.2020 - Current

Recovery Officer

Indiabulls Finance
12.2018 - 07.2019

Store Manager

Snow White Garments
05.2016 - 11.2018

Cashier, Salesman

Snow White Garments
09.2015 - 05.2016

News Sub Editor

Jagbani
08.2012 - 08.2015

Bachelor of Commerce - Accounting And Business Management

Guru Nanak Dev University
04.2001 -

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