Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raj Patel

Leicester,Leicestershire

Summary

Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Hard-working Retailer with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Organised and dependable Self employed with 36 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

37
37
years of professional experience

Work History

Field sales support executive

Logobrand Field Marketing
Nottingham , UK
09.2021 - Current
  • Recorded information about inquiries and complaints within internal database.
  • Completed thorough documentation in [Software] for each enquiry.
  • Understood and analysed operational requirements to produce suitable recommendations for clients.
  • Worked flexibly to meet changing department needs for responsive, adaptive support.
  • Coordinated in-store displays according to promotional plans outlined by vendors.
  • Assessed inventory to identify restocking needs and minimise shortages.
  • Arranged product displays to maximise cross-selling opportunities and increase sales.
  • Implemented planograms and display layouts to optimise product visibility and accessibility.
  • Worked with store management to assess customer preferences and tailor merchandising accordingly.
  • Improved displays and installed POS tailored to individual store features.
  • Executed seasonal and promotional product rotations for dynamic, engaging shopping environment.
  • Replenished key ranges to achieve strong stock availability.
  • Developed visual merchandising strategies to enhance product presentation and attract customer attention.
  • Walked through store regularly to evaluate and enhance merchandising displays.

Self Employed

Kingsgate self service store
Leicester, UK
07.1997 - 05.2019

.

  • Replenished stock and processed deliveries.
  • Carried out day-to-day duties accurately and efficiently.
  • Delivered tailored assistance to customers with disabilities.
  • Worked flexible hours, weekends and bank holidays.
  • Developed plans and strategies to promote continuous improvement.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Completed opening and closing procedures.
  • Supported customers with special requirements to enhance service.
  • Manually loaded and unloaded heavy goods, safely lifting heavy objects.
  • Conducted deliveries between businesses and households.
  • Checked stock met customer requirements before delivery.
  • Conducted deliveries on foot and in cars.
  • Built and maintained strong working relationships with regular customers.

Self Employed

Victoria off-licence
Leicester, Leicestershire
07.1987 - 06.1997
  • Carried out day-to-day duties accurately and efficiently.
  • Delivered tailored assistance to customers with disabilities.
  • Worked flexible hours, covering weekends and bank holidays.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Supported customers with special requirements to enhance service.
  • Manually loaded and unloaded heavy goods.
  • Checked stock met customer requirements before delivery.
  • Conducted deliveries on foot and in cars.
  • Built and maintained strong working relationships with regular customers.
  • Conducted deliveries between businesses and households.

Education

Bachelor of Commerce - Businesses Management

S.B.Garda Collage
Navsari
10.1984

Skills

  • Customer Service
  • Product marketing
  • FMCG sales
  • Strategy development
  • Commercial sales
  • Category based selling
  • Customer performance tracking
  • After-sales customer service
  • Direct selling

Languages

English
Upper intermediate
B2

Timeline

Field sales support executive

Logobrand Field Marketing
09.2021 - Current

Self Employed

Kingsgate self service store
07.1997 - 05.2019

Self Employed

Victoria off-licence
07.1987 - 06.1997

Bachelor of Commerce - Businesses Management

S.B.Garda Collage
Raj Patel