Rafia Hussain
Brierley Hill,Dudley
Summary
Store assistant and retail worker possessing experience in cultivating exceptional sales and in organisational and customer service skills. Highly successful at working with and encouraging peers, sales personnel and managers. Additional experience with operating shop equipment, processing merchandise returns and updating pricing whilst also being familiar with stock room procedures.
Overview
1
1
year of professional experience
Work history
Kitchen assistant
Kings Kebab & Pizza
Kingswinford, Dudley
2022.03 - 2023.02
- Assisted with general kitchen duties such as cleaning and restocking supplies.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Provided exceptional customer service, operating tills and addressing customer inquiries and concerns efficiently.
- Familiarity with food safety regulations and preparation methods.
- Used cash registers and point of sale systems to request and record customer orders and compute transactions.
Volunteer worker
NCS
Stourbridge, Dudley
2022.06 - 2022.08
- Assisted in raising over £200 for the Dudley NHS dementia award. This sum of money went towards supporting both staff and patients.
- Adapted to changing circumstances and maintained positive attitude in challenging situations
- Planned a schedule for assigned group activities and facilitated smooth transitions to meet planned arrival times in order to maximise profits.
- Communicated and collaborated with individuals from diverse backgrounds in order to advertise, budget, organise and execute the event.
Education
A-Levels - Law, Classical civilisation, English language and literature
King Edward VI College
Stourbridge, Dudley 09/2022 -
GCSEs - x7, including Mathematics and English
Ridgewood High School
Stourbridge 09/2017 - 06/2022
Skills
- Order taking and organisation
- Customer service
- Teamwork and communication skills
- Stockroom procedures
- Concise time management
- Adaptability and critical thinking
- Organisation and attention to detail
- Problem-solving
- Cash management
- Face-to-face selling
Languages
Urdu
Intermediate
Timeline
Volunteer worker
NCS
2022.06 - 2022.08
Kitchen assistant
Kings Kebab & Pizza
2022.03 - 2023.02
A-Levels - Law, Classical civilisation, English language and literature
King Edward VI College
09/2022 -
GCSEs - x7, including Mathematics and English
Ridgewood High School
09/2017 - 06/2022