Raegan Martin
South Queensferry,Scotland
Summary
Experienced logistics professional with extensive expertise in logistics planning, hazardous material training, and safe driving practices. Demonstrates proficiency in GPS and navigation apps, multi-drop deliveries, and stock inventory management. Skilled in vehicle loading and unloading, hand-held computer devices, and Highway Code knowledge. Adept at ensuring safety compliance through parcel inspection awareness and load securing techniques. Strong customer communication skills complement a deep understanding of local routes and fuel efficiency techniques. Committed to punctuality and reliability with a focus on enhancing delivery methods and customer service excellence.
Overview
1
1
year of professional experience
Work history
Delivery Driver
Cameron Couriers
Edinburgh
2025.06 - 2026.04
- Reduced fuel costs with efficient route planning.
- Coordinated delivery schedules for optimum time management.
- Provided excellent customer service, enhancing company reputation.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Ran loading and unloading equipment to assist with passenger or cargo at stops.
- Completed required paperwork certifying [Type] deliveries.
- Communicated clearly with dispatch centre about route changes and customer issues.
- Applied personal road knowledge and GPS application to set shortest routes.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Safely loaded and unloaded packages with zero material damage.
Paintball Supervisor
Battle Zone
Edinbrugh , Scotland
2024.12 - 2025.04
- Monitored employee attendance records for maintaining discipline within the team.
- Facilitated monthly training sessions for enhanced staff performance.
- Assisted in the recruitment process for hiring quality staff members.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Managed daily operations to increase productivity.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Implemented company policies effectively, maintained high standards of service delivery.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Provided constructive feedback to staff for improved performance levels.
- Improved team efficiency by implementing new scheduling practices.
Education
Scottish Qualifications Certificate - Physical Education
Livingston College
West Lothian 09/2024 - 06/2025
Skills
- Logistics planning knowledge
- Hazardous material training
- Safe driving practice
- Parcel inspection awareness
- GPS and navigation apps
- Multi-drop deliveries
- Stock inventory management
- Lifting multiple kg of weight
- Vehicle loading and unloading
- Hand-held computer devices
- Highway Code knowledge
- Heavy lifting
- Load securing
- Customer communication
- Mobile delivery apps
- Delivery methods
- Local routes understanding
- Fuel efficiency techniques
- Punctual and reliable
- Local area knowledge
- Manual handling
- Customer Service
- Safety compliance
- Picking and packing
Timeline
Delivery Driver
Cameron Couriers
2025.06 - 2026.04
Paintball Supervisor
Battle Zone
2024.12 - 2025.04
Scottish Qualifications Certificate - Physical Education
Livingston College
09/2024 - 06/2025