Rachel Turkington
Dromore,County Down
Summary
Offering strong organisational skills and welcoming attitude. Knowledgeable about customer service and basic administrative tasks, including handling phone calls and managing schedules. Ready to use and develop communication, multitasking, and time management skills in an administration role.
Overview
23
23
years of professional experience
Work history
Kitchen supervisor
Jamie McCutcheon
Dromore, Down
02.2021 - Current
- Maintained stock levels, ensuring no disruption in service.
- Assisted in menu planning, introducing innovative dishes to attract more customers.
- Ensured clean working area at all times for hygienic food preparation.
- Enhanced food safety standards by implementing strict hygiene practices.
- Managed kitchen operations, resulting in smooth workflow.
- Conducted regular equipment checks for optimal performance and safety measures.
- Complied with all relevant health and safety regulations, maintaining a safe working environment.
- Oversaw safe storage practices and compliance with Food Safety Act, accurately completing relevant documentation.
Cook
Colin Edgar
Lisburn , Antrim
03.2014 - 02.2021
- Managed multiple orders simultaneously under high pressure situations, meeting service deadlines successfully.
- Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
- Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
Senior hairdresser
Karen orr
Lambeg, Antrim
01.2010 - 02.2013
- Assisted other stylists during busy periods fostering effective teamwork within the salon.
- Completed advanced training courses in hairstyling, improving personal expertise and skill set.
- Fostered positive client relationships with attentive consultation sessions.
- Advised junior stylists on technique, enhancing overall team performance within the salon.
- Managed bookings effectively to accommodate as many clients as possible during peak hours.
- Managed appointments and schedules to smooth workflow.
- Answered [Number]+ phone calls daily to schedule appointments and advise on service options.
- Pre-booked returning client appointments to foster continued loyalty.
- Registered new clients and updated information of existing clients on logbook.
- Updated customer files with colour notes, preferences and services delivered.
Junior hairdresser
Janice Thompson
Lisburn , Antrim
03.2003 - 08.2008
- Assisted senior hairdressers with complex hairstyles to gain practical experience.
- Utilised advanced styling tools effectively, enhancing customer satisfaction levels.
- Gained proficiency in various hair treatments, improving overall service quality.
- Handled cash transactions accurately at checkout counter after services rendered.
- Managed appointment bookings efficiently using digital scheduling systems, optimising use of time and resources.
- Washed clients' hair before cutting or styling it, maintaining high standards of hygiene.
- Swept up cuttings after each haircut to maintain a tidy work station.
Education
NVQ Level 2 - Hairdressing
Lisburn college
Lisburn NVQ Level 3 - Hairdressing
Lisburn college
Lisburn 06-2004
GCSEs -
Dromore high school
Dromore2002
Skills
- Customer Service
- Safety consciousness
- Stress resilience
- Resilience under pressure
- Health & Safety regulations
Timeline
Kitchen supervisor
Jamie McCutcheon
02.2021 - Current
Cook
Colin Edgar
03.2014 - 02.2021
Senior hairdresser
Karen orr
01.2010 - 02.2013
Junior hairdresser
Janice Thompson
03.2003 - 08.2008
NVQ Level 2 - Hairdressing
Lisburn college
NVQ Level 3 - Hairdressing
Lisburn college
GCSEs -
Dromore high school