Registered Dental Nurse with nine years of experience with an additional qualification in IV sedation. Enjoys working within the dental team with patient care and compassion always of the highest importance.
Overview
19
19
years of professional experience
2018
2018
years of post-secondary education
Work History
Dental nurse
South Down Dental Clinic
Newry, Down
07.2023 - Current
Support dentists during procedures by ensuring all materials and equipment is to hand, suctioning intra-oral fluids and retracting soft tissues as required.
Assist with the operation of x-ray equipment safely and accurately to ensure the production of high quality images.
Prepare treatment rooms prior to patients' arrival for oral surgery, restorative and implant procedures.
Manage proper sterilisation of dental instruments for optimal hygiene in line with HTM01-05
Complete routine maintenance tasks on dental equipment, prolonging its lifespan.
Maintain accurate patient records, ensuring meticulous documentation.
Offer post-operative instructions under dentist's supervision, enhancing patient recovery process.
Provide information to patients about good oral health care, boosting their understanding of preventive measures.
Ensure adequate inventory of dental supplies to prevent operational delays.
Comfort anxious patients, leading to positive clinic experiences.
Assist throughout procedure where the patient has been administered with IV sedation, monitoring their blood pressure, oxygen levels and heart rate throughout.
Ensure patients have been furnished with any relevant consent forms.
Ensuring all lab work has been disinfected and completing lab dockets under the dentists instruction.
Sending intra oral scans via 3 Shape software.
Ensuring all lab work has been returned in time for the relevant appointments.
ILS training last completed in February 2025. Competent in assisting with medical emergencies, mainly syncope.
Dental Nurse
Thomas Lee Dental Surgery
Armagh, Co. Armagh
05.2016 - 07.2023
Provided chair side assistance to the clinician, ensured appropriate materials are available and the surgery is set up to a high standard so that work can efficiently be carried out.
Ensured cross control infection procedures and clinical waste procedures are always being followed to the highest standard.
Tried to execute a quick turn around between patients to try and ensure the appointment book ran smoothly.
Provided chair side support to the patient helping to ensure they were comfortable and reassured throughout their experience.
Updated patients records, diligently taking notes and creating treatment plans as dictated by the clinician using EXACT software. Communicating treatment plans with reception so they could take further action thereby helping the patient's experience run smoothly.
Completed lab dockets as dictated by the dentist, disinfecting impressions in line with HTM 01-05. Making sure lab work is returned on time and available to the clinician.
Ensured equipment in the surgery is maintained to a high standard and reporting any issues.
Managed stock and placing the monthly order when required.
Trained new members of staff in the surgery, offering support and tried to encourage a positive working environment.
Assisted with the yearly stock take.
Managed the appointment book by scheduling appointments to help ensure an efficient working day.
Triaging patients to deduce the urgency of their complaint and offering them an appropriate appointment.
Dealt with patient queries via telephone and in person in a compassionate and informed manner.
Talked patient through their treatment plan and any attached costs. Answering any queries about their treatment plan to the best of my ability.
Ensured emergency drugs were in date and replenished these when needed and disposing out of date stock following practice guidelines.
Ensured the practice protocols and procedures folder is up to date and in line with RQIA requirements and making amendments when required. Communicated updates to staff when necessary.
Occasionally carrying out audits.
Cash handling.
Decontaminating instruments in line with HTM01-05 and ensuring standards are maintained.
Maintained sterilising equipment to ensure they were in good working order.
Preforming daily and weekly tests on equipments and keeping diligent records of test results.
Trained new members of staff and ensured they keep the decontamination room to a high standard and in line with cross infection control guidelines.
General household duties.
Bank Teller
Ulster Bank
Armagh, Armagh
08.2015 - 05.2016
Lodging cash, cheques and bank drafts.
Dispensing cash exercising due diligence.
Balancing the till.
Dealing with patients queries in a friendly manner.
Promoting mortgages, loans to applicable customers.
Ensuring I was working in line with procedures and that CPD is up to date.
Cook/Counter Assistant
Cafe Mauds
Belfast, Co. Antrim
09.2012 - 06.2015
Preparing food to order.
Ensuring the deli area is well stocked.
Rotating stock and placing orders.
Ensuring food hygiene standards are maintained and that comprehensive records are kept.
Ensuring that cleanliness is kept to a high standard carrying out cleaning duties myself and allocating tasks to colleagues when required.
Serving customers maintaining high standards of customer service.
Managing queues and seating customers when the cafe becomes busy.
Deli duties, preparing food promptly to a high standard.
Cleaning Duties.
Occasional supervisory duties, motivating the team to ensure the smooth running of the cafe.
Cash handling and balancing the till.
Ordering change from the post office.
Dealing with customer complaints should the arise.
Counter Assistant
Cafe Mauds
Newcastle, Co. Down
02.2010 - 09.2012
Serving customers in a friendly professional manner.
Cleaning duties.
Cash handling.
Assisting the cook as required.
Dishwashing duties.
Working within a team to ensure the smooth running of the cafe.
Counter Assistant
Cafe Mauds
Newcastle, Co. Down
01.2006 - 08.2009
See Above.
Education
National Diploma - Dental Nursing
Southern Regional College
A-Levels - Media Studies, French, English Literature
Shimna Integrated College
GCSEs - 9 GCSEs including English and Maths
Shimna Integrated College
Skills
Excellent Time Management
Calm Under Pressure
Team Player
Team Management
Self-motivated
Excellent Customer Service Skills
Well Organised
Confident with Computers
Hard Working
References
References available upon request.
Timeline
Dental nurse
South Down Dental Clinic
07.2023 - Current
Dental Nurse
Thomas Lee Dental Surgery
05.2016 - 07.2023
Bank Teller
Ulster Bank
08.2015 - 05.2016
Cook/Counter Assistant
Cafe Mauds
09.2012 - 06.2015
Counter Assistant
Cafe Mauds
02.2010 - 09.2012
Counter Assistant
Cafe Mauds
01.2006 - 08.2009
A-Levels - Media Studies, French, English Literature