Rachel Harvey
Tiverton,Devon
Summary
Experienced in the fields of education, retail and administration. Expertise in managing demanding workloads with a calm and positive approach. Exceptional interpersonal skills and delivery of customer service. Passionate about working with people, their wellbeing, and seeking new challenges in this area. Committed to continuous learning.
Overview
33
33
years of professional experience
7
7
years of post-secondary education
Work history
Customer assistant
Bulpins
Tiverton , Devon
08.2025 - Current
- Customer assistance and befriending.
Retail assistant
Reapers Healthfoods
Tiverton , Devon
12.2019 - Current
- Assisting customers and providing information and support on nutrition and common ailments, as required.
Teacher
Tiverton High School
Tiverton, Devon
09.2000 - 08.2025
- Delivery of History education to GCSE.
- Tutoring young people, supporting their growth and wellbeing and liaising with families and other agencies.
- Forging positive relationships with young people, parents and colleagues.
- Safeguarding.
- Using assorted software systems to manage data, records and communication.
Contraception clinic receptionist
Exeter Primary Healthcare Trust
Exeter and Tiverton , Devon
12.1999 - 06.2001
- Receptionist duties and answering phone calls.
- Supporting the work of the doctors and nurses.
- Efficiently managing the waiting room.
- Management of patient records.
- Liaised with other agencies to share information, as instructed.
- Supported patients in the waiting room when they were upset/troubled.
- Tiverton Hospital every week, and covering clinics as required in Exeter.
Teacher
Kingsbridge Community College
Kingsbridge , Devon
09.1992 - 07.1996
- Delivery of History education across the 11-18 age range.
Education
Diploma of Higher Education - Human Geography
The Open University
UK 10.2002 - 06.2004
PGCE - History and English
Exeter University
Exeter, Devon 09.1991 - 07.1992
Masters degree - History
Cardiff University
Cardiff 10.1990 - 06.1991
Certificate in Counselling Skills -
Central School of Counselling and Therapy
09.1993 - 06.1994
BA(Hons) 2:1 - History
Cardiff University
Cardiff 10.1987 - 06.1990
Skills
- Excellent interpersonal skills
- Effective, clear presentation
- Committed and positive team player
- Adaptable to use of new technologies
- Effective time management and prioritisation of tasks
Affiliations
- Interests include fitness and the great outdoors. Cooking and entertaining friends, reading widely including crime thrillers (and failing to guess the endings)
References
David Saunders: Email - dsaunders@tiverton.devon.sch.uk (former Head of Department/Team Leader)
07855 942672
Andrew Lovett: Email - andrewglovett@gmail.com (former Headteacher)
07376 496521
Timeline
Customer assistant
Bulpins
08.2025 - Current
Retail assistant
Reapers Healthfoods
12.2019 - Current
Diploma of Higher Education - Human Geography
The Open University
10.2002 - 06.2004
Teacher
Tiverton High School
09.2000 - 08.2025
Contraception clinic receptionist
Exeter Primary Healthcare Trust
12.1999 - 06.2001
Certificate in Counselling Skills -
Central School of Counselling and Therapy
09.1993 - 06.1994
Teacher
Kingsbridge Community College
09.1992 - 07.1996
PGCE - History and English
Exeter University
09.1991 - 07.1992
Masters degree - History
Cardiff University
10.1990 - 06.1991
BA(Hons) 2:1 - History
Cardiff University
10.1987 - 06.1990