Rachel Fothergill
Bracknell,Berkshire
Summary
A dedicated professional with expertise in brand awareness promotion and point of sale systems, demonstrating strong empathy and proficiency in retail software. Skilled in promotion implementation, returns processing, and product merchandising, with a commitment to enhancing customer experience. Computer literate with a focus on leveraging technology to streamline operations and drive sales growth. Aspires to contribute effectively to retail environments by utilising core competencies to achieve business objectives.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Part Time Sales Assistant
New Look
11.2024 - 09.2025
- Over the past 10 months, I have developed strong customer service and operational skills in my role as a part-time Sales Assistant. I support customers by helping them find products and assisting with online orders, while ensuring the store remains clean, organised, and welcoming. I also take responsibility for processing deliveries and merchandising new stock efficiently. Through this experience, I've built a solid understanding of store procedures and have consistently demonstrated reliability, teamwork, and initiative—qualities I'm eager to bring to a supervisory position within the company.
Full Time Parent
01.2019 - 12.2024
- Over the past five years, I have dedicated myself to nurturing and developing my three children, preparing them for their early school years. During this time, I successfully managed household responsibilities, including budgeting, meal planning, scheduling, and maintaining a clean and organised living space.
Part Time Sales Assistant
Dorothy Perkins
Bracknell
01.2018 - 12.2018
- As a Sales Assistant for Dorothy Perkins my core duties consisted of opening the store in preparation for daily operations, Ensuring that the store visually adhered to brand expectations and standards whilst assisting management staff with daily operational and administrative duties. In addition to these duties I was expected to contribute towards achieving set team Key performance indicators
Full Time Sales Assistant
River Island
11.2013 - 02.2015
- As a Sales Assistant at River Island, I consistently delivered exceptional customer service by offering personalised style advice and product recommendations. My responsibilities included ensuring the store's visual appeal through effective merchandising, restocking merchandise, processing deliveries, and accurately handling cash transactions.
- I thoroughly enjoyed my time in this role and worked effectively as part of a team in order to achieve store key performance indicators.
Spa Receptionist
PennyHill Park Hotel & Spa
09.2008 - 02.2013
- This prestigious role focused on catering for high profile members of the public. My duties in this role varied from taking Spa bookings, Luxury treatments, giving VIP guests tours of the facilities and manning the reception desk.
- Sales targets in this role consisted of the upselling of memberships and Spa goods within a 5 star establishment.
Education
GCSEs - Multiple
Easthampstead Park School
Bracknell 09.2000 - 05.2005
Skills
- Brand awareness promotion
- Point of sale expertise
- Strong empathy
- Promotion implementation
- Retail software proficiency
- Returns processing
- Product merchandising
- Computer literate
Hobbies and Interests
Creative Activities – Enjoy crafting, DIY projects, and creative play, which help inspire imaginative learning experiences for children., Reading and Storytelling – Passionate about children's literature and storytelling, often reading aloud and creating engaging stories at home., Parenting and Child Development – Gained hands-on experience supporting learning through play, routine, and positive reinforcement
Languages
English
Native
References
References available upon request.
Timeline
Part Time Sales Assistant
New Look
11.2024 - 09.2025
Full Time Parent
01.2019 - 12.2024
Part Time Sales Assistant
Dorothy Perkins
01.2018 - 12.2018
Full Time Sales Assistant
River Island
11.2013 - 02.2015
Spa Receptionist
PennyHill Park Hotel & Spa
09.2008 - 02.2013
GCSEs - Multiple
Easthampstead Park School
09.2000 - 05.2005