Rachel Courtman
Winchester
Summary
Experienced professional Personal Assistant specializing in high-level administrative support and office operations optimization. Proficient in managing complex schedules, coordinating travel arrangements, and enhancing productivity through effective organization and communication. Dedicated to maintaining confidentiality and delivering exceptional service in dynamic environments.
Overview
28
28
years of professional experience
Work history
Self Employed Personal Assistant
Various Companies
Winchester
2025.01 - 2026.07
- Managing calendars, scheduling meetings and appointments.
- Handing correspondence, including drafting emails and letters.
- Social Media Management
- Advertising and Marketing Campaigns Coordination liaising with graphic designers and advertising sales
- Carried out research for various Projects.
- Improved Website Design and Content by sending regular updates to Website designer.
- Processing invoices and payments
- Booking accommodation and travel
- Organised meetings and events
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
Personal Assistant to Sales Director/Bid Coordinator
Motorola Solutions
Basingstoke, Hampshire
2012.05 - 2013.10
- Provided bid support for Command and Control, TETRA communications.
- Maintained project diary, file maintenance and record keeping on the company intranet of bid documentation including contracts, milestones, SOW, SLAs, programme schedules and T&Cs with both suppliers and customer.
- Attended confidential, customer facing meetings, minute taking, capturing actions, and pulling together of evidence for bid response writing.
Personal Assistant
Serco Defence Science and Technology
Hook
2007.09 - 2012.04
- Diary Management and monitoring of emails and other incoming correspondence.
- Liaised with senior members of staff and key stakeholders.
- Gathered and collated information for Board Reports across Division, ensuring all deadlines were met on time.
- Delegated tasks on the Director's behalf to ensure the maximum use of time.
- Maintained action log and sent reminders to ensure deadlines were met,
- Filed and managed documents on company intranet.
- Coordinated daily schedules for CEO with meticulous attention to detail.
- Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
- Ensured smooth business travel arrangements for senior management.
- Coordinated company events that strengthened employee morale and engagement.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Updated executive diaries with daily appointments, set reminders, and added key details.
PA to Chairman
Nicolas James Group
Farnham
2006.09 - 2007.08
- Diary management
- Worked on multi million pound 4 star spa hotel construction Project
- Arranged meetings with key stakeholders
- Filing and general administrative duties.
- Attended Project meetings to take minutes and maintain and manage action log.
- Handled incoming calls professionally, ensuring excellent customer service delivery.
PA to CEO
IT Power Ltd
Basingstoke, Hampshire
2003.03 - 2006.08
- PA support to Chairman and CFO, also providing bid support to several Senior Engineers, collating material for bid submissions.
- Organised meetings, speaker events and annual Exec Committee meeting involving international representatives from numerous countries.
- Worked on a successful investment by opportunity which resulted in IT Power expanding the business and huge growth.
PA to CEO
Tactical Global Management
London, England
1998.10 - 2003.02
- Diary Management, meetings, emails and conferences.
- Arranged international travel, hotel and itineraries.
- Administration support to the Marketing Director and Compliance Manager.
- Organised Webex meetings with Brisbane office.
Education
BA Hons - History of Art
Camberwell College of Art
LondonA Levels - English, Art, Sociology
Weymouth College
DorsetGCSE's - English Literature A, English Language A, Art A, French B, Science C, Sociology C
Weymouth College
DorsetSkills
- Diary coordination and event planning
- Resilience under pressure
- Diplomatic communication
- Microsoft Office Suite proficiency
- Attention to detail
- Priority setting and management
- Presentation preparation and delivery
- Confidentiality maintenance
- Social media management
- Filing systems organization
- Correspondence handling and management
- Discretionary judgment
Hobbies and Interests
I enjoy running and yoga in my spare time and spending time with my family.
Timeline
Self Employed Personal Assistant
Various Companies
2025.01 - 2026.07
Personal Assistant to Sales Director/Bid Coordinator
Motorola Solutions
2012.05 - 2013.10
Personal Assistant
Serco Defence Science and Technology
2007.09 - 2012.04
PA to Chairman
Nicolas James Group
2006.09 - 2007.08
PA to CEO
IT Power Ltd
2003.03 - 2006.08
PA to CEO
Tactical Global Management
1998.10 - 2003.02
BA Hons - History of Art
Camberwell College of Art
A Levels - English, Art, Sociology
Weymouth College
GCSE's - English Literature A, English Language A, Art A, French B, Science C, Sociology C
Weymouth College