Summary
Overview
Work history
Education
Skills
Timeline
Generic

Rachel Cadman

Rotherham,United Kingdom

Summary

Dedicated professional with a strong focus on customer service, known for maintaining a calm demeanour in high-pressure situations. Demonstrates excellent time management skills and consistently delivers polite, friendly, and helpful interactions. Committed to fostering positive experiences and contributing to organisational success through exceptional service-oriented abilities.


Working for a small family business I cover many roles in my day to day job meaning I have to be very flexible and think on my feet. Having worked for the same company for almost 25 years in a professional role which I still very much enjoy, I am looking to complement this with a new challenge in a completely different environment. The Yorkshire Wildlife Park is my favourite local attraction and I would love to be involved with in it in a small way.

Overview

26
26
years of professional experience
1999
1999
years of post-secondary education

Work history

Import manager

Greenfield Imports and Exports Ltd
Sheffield, South Yorkshire
01.2025 - Current
  • Collaborate with buyers to develop product ranges based on market and seasonal trends.
  • Negotiate prices with overseas suppliers, ensuring adherence to production and shipping deadlines.
  • Analyse sales data and seasonal profiles to forecast future requirements, enhancing stock management.
  • Lead a team dedicated to delivering exceptional customer service across multiple channels in both B2B and B2C environments.

Bar staff member

Sitwell Park Golf Club
Rotherham, South Yorkshire
07.1999 - 07.2000
  • Assisted in preparing and serving beverages in a fast-paced environment.
  • Maintained cleanliness and organisation of bar area to ensure a welcoming atmosphere.
  • Engaged with customers to provide exceptional service and enhance their experience.
  • Supported team members by restocking supplies and managing inventory levels.

Receptionist

Apollo Travel
Rotherham, South Yorkshire
07.1999 - 07.2000
  • Greeted visitors and clients with professionalism whilst managing incoming calls and enquiries.
  • Assisted the Customer Liaison Officer by typing up letters and making follow up telephone calls.
  • Maintained accurate records of correspondence and communications to support office operations.
  • Assisted in managing office supplies and inventory, ensuring timely replenishment and organisation.

Education

Bachelor of Arts - Geography and Psychology

Liverpool University
Liverpool
10.1996 - 06.1999

A-Levels - Geography, Maths, Chemistry & General Studies

Wickersley Comprehensive School
Rotherham
09.1993 - 06.1996

GCSEs - Geography, Maths, English, Science, Business Studies, German, PE

Wickersley Comprehensive School
Rotherham

Skills

  • Customer service minded
  • Calm in a crisis
  • Polite demeanour
  • Friendly and Helpful
  • Excellent time management

Timeline

Import manager

Greenfield Imports and Exports Ltd
01.2025 - Current

Bar staff member

Sitwell Park Golf Club
07.1999 - 07.2000

Receptionist

Apollo Travel
07.1999 - 07.2000

Bachelor of Arts - Geography and Psychology

Liverpool University
10.1996 - 06.1999

A-Levels - Geography, Maths, Chemistry & General Studies

Wickersley Comprehensive School
09.1993 - 06.1996

GCSEs - Geography, Maths, English, Science, Business Studies, German, PE

Wickersley Comprehensive School
Rachel Cadman