Rachael Jones
Minehead,Somerset
Summary
Organised and efficient professional with a strong focus on problem-solving and reliability. Proven ability to work effectively under pressure while maintaining attention to detail and confidentiality. Experienced in healthcare, customer service and laboratory environments, demonstrating excellent communication skills and a commitment to continuous learning.
Overview
15
15
years of professional experience
Work history
Trainee Dental Nurse
Holloway House Dental Surgery
Minehead
2024.07 - 2026.06
- Assist dental clinicians during a range of procedures while maintaining excellent patient care.
- Prepare dental surgeries, instruments and equipment in line with infection prevention and control procedures.
- Provide reassurance and support to patients while maintaining confidentiality.
- Carry out reception duties including answering calls, booking appointments and welcoming patients.
- Update patient records, complete administrative tasks and support the smooth running of the practice.
- Handle confidential patient information accurately and professionally.
- Develop dental nursing knowledge and practical skills through ongoing training.
Pharmacy Advisor
Boots
Minehead, Somerset
2023.05 - 2024.07
- Provided patient support and advice regarding over-the-counter medicines.
- Prepared and managed prescriptions accurately.
- Maintained high standards of customer service and confidentiality.
- Supported stock management and pharmacy administration.
Assistant Manager
Butlins
Minehead, Somerset
2014.01 - 2023.04
- Supported daily operations and delivered excellent customer service.
- Trained team members and maintained service standards.
- Ensured compliance with health and safety procedures.
- Supported stock control and purchasing processes.
Laboratory Technician
Jones Environmental Forensics
Chester
2011.05 - 2013.12
- Conducted laboratory testing, recording results to ensure data integrity.
- Processed and labelled samples to maintain compliance with strict protocols.
- Maintained laboratory equipment and updated data records for operational efficiency.
Education
GCSEs -
St. David's High School
ChesterSkills
- Patient care and communication
- Dental nursing support
- Reception and administrative duties
- Appointment booking and telephone enquiries
- Confidentiality and data handling
- Infection prevention and control
- Microsoft Office and data management
- Teamwork and organisation
References
References available upon request.
Timeline
Trainee Dental Nurse
Holloway House Dental Surgery
2024.07 - 2026.06
Pharmacy Advisor
Boots
2023.05 - 2024.07
Assistant Manager
Butlins
2014.01 - 2023.04
Laboratory Technician
Jones Environmental Forensics
2011.05 - 2013.12
GCSEs -
St. David's High School