Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Maria Madalina Gorici

Bournemouth,England

Summary

Enthusiastic individual with passion for patient care eager to start lifelong career in dental industry. Seeking trainee position to utilise current organisational skills and continue to learn from dental healthcare professionals.

Ambitious student with excellent administrative skills seeking trainee dental nursing position to learn and grow in. Strong communicator ready to take on challenging opportunities to contribute to success of dental practice.

Passionate about oral health, with experience in supporting dental procedures and patient care. Will bring skills in sterilisation protocols and dental software systems to enhance practice efficiency. Known for creating comfortable environments for patients, and can contribute to improving patient retention rates with empathetic and informative communication style.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

2
2
years of professional experience

Work history

Trainee dental nurse

Riverdale Tradeco LTD
Birmingham, West Middlands
01.2023 - 10.2024
  • Assisted dentists with routine and complex procedures, elevating patient comfort.
  • Ensured cleanliness in the dental surgery area by regularly sanitising equipment.
  • Managed patient appointments for smoother operations.
  • Communicated effectively with patients to alleviate their nerves before treatments.
  • Prepared dental materials as required by dentists, enhancing efficiency of procedures.
  • Assisted in taking dental radiographs with precision and safety measures taken into account.
  • Enhanced patient experience by providing comforting chair-side assistance during procedures.
  • Worked collaboratively with rest of the dental team to provide high quality care to patients.
  • Maintained confidentiality of sensitive patient information according to legal guidelines.
  • Followed strict infection control protocols throughout all tasks, safeguarding both patients and staff members' health.
  • Adhered to all relevant ethical codes and regulations within the practice settings.
  • Set up treatment rooms to prepare for check-ups, examinations and surgeries.
  • Provided professional chairside assistance to dentists to follow instructions and avoid errors.
  • Safely disposed of surgical and waste in biohazard containers to minimise health risks.
  • Wrote detailed patient notes to transcribe dictation of dentist.
  • Supported patients during pre- and post-operative care to mitigate health and safety risks.
  • Conferred with front desk to manage dental schedule.
  • Processed and stored radiographic film samples to use for teeth reconstruction and treatment.
  • Assisted in providing oral health education to patients to promote clean and healthy teeth and gums.
  • Referred patients to laboratories to acquire testing.
  • Applied temporary sealants and coating to protect teeth from damages.
  • Utilised dental equipment to polish and clean teeth.
  • Maintained accurate medical and dental records by documenting important patient data in Smile Data.
  • Carried out scale and polish treatments for thorough oral cleaning.

Call centre operator

DD STAR TRASPORT LTD
Birmingham, WEST MIDDLANDS
09.2022 - 12.2023
  • Followed script while maintaining personalised communication, creating a balance between efficiency and rapport building.
  • Assisted in training new staff members for seamless integration into the team.
  • Adapted swiftly to changes in product offerings or system upgrades, ensuring uninterrupted service delivery.
  • Deescalated tense situations with irate customers leading to positive outcomes.
  • Offered technical assistance over the phone to solve client issues effectively.
  • Handled high call volumes with accuracy and efficiency for optimum productivity.

Education

GCSEs - DENTAL NURSE

learndirect
Birmingham
01.2023 -

Skills

  • Patient safety awareness
  • Dental instrument knowledge
  • Workplace hygiene maintenance
  • Paediatric dentistry experience
  • Infection control understanding
  • Familiarity with cerec system
  • Familiar with dental software
  • Endodontic procedure assistance
  • Experience with orthodontics
  • Stress management capacity
  • Communication efficacy
  • Calming presence
  • Patient confidentiality respect
  • Sterilisation techniques expertise
  • Conflict resolution aptitude
  • Dental materials knowledge
  • Patient care
  • Dental charting proficiency
  • Dental anatomy
  • Medical emergency procedures
  • Patient relationship building
  • Oral anatomy
  • Professionalism
  • Dental treatment planning
  • Instrument control
  • Infection Control
  • Pain and Anxiety Control
  • Assertiveness
  • Dental impression specialist
  • Medical records management

Languages

Romanian
Native
Italian
Intermediate

Timeline

Trainee dental nurse

Riverdale Tradeco LTD
01.2023 - 10.2024

GCSEs - DENTAL NURSE

learndirect
01.2023 -

Call centre operator

DD STAR TRASPORT LTD
09.2022 - 12.2023
Maria Madalina Gorici