Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Rachael Hallworth

Croydon

Summary

I have six years of retail experience and currently work part-time as an online assistant at Sainsbury’s, alongside part-time dog walking and pet sitting. I’m skilled in customer service and problem-solving, and eager to apply my dedication and enthusiasm for learning to new challenges.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Online assistant

Sainsbury's
Croydon
2024.11 - Current

I picked and packed online orders accurately and met my IPH target consistently. I made sure everything was up to standard, followed safety procedures, and helped in other areas of the store when needed.

Night Trading Assistant

Sainsbury's
Redhill
2022.10 - 2023.01
  • At Sainsbury's, I sorted and replenished stock, conducted code checks, and helped unload deliveries. My role required efficient organization and attention to detail, ensuring fresh produce and dry goods were available to meet store demands.

Sales Assistant

Knights Garden Centre
2022.04 - 2022.07
  • I assisted customers with purchasing plants and garden equipment, maintaining displays and offering product recommendations. I handled sales transactions and contributed to the overall smooth running of the garden center.

Online Assistant

Sainsbury's
Warlingham
2021.10 - 2022.01
  • I picked and packed customer orders accurately, ensuring timely deliveries while adhering to health and safety protocols. I also managed stock levels and resolved customer inquiries efficiently.

Sales Assistant

Primark
Croydon
2020.12 - 2021.10
  • I provided friendly and efficient service at the tills, helped with packing, and promoted store values. I actively informed customers about promotions and upsold products to enhance their shopping experience.

Sales Assistant

WHSmith
Gatwick Airport
2018.04 - 2019.04
  • I served customers in a fast-paced airside environment, following strict airport security procedures. I handled transactions, restocked shelves, and kept the store presentable. Working early shifts, I made sure travellers found what they needed quickly and efficiently.

Rides and Attractions Host

Chessington World of Adventure
Chessington
2017.05 - 2018.03
  • At Chessington, I ensured all health and safety regulations were followed while assisting guests on and off rides. I also monitored queue lines, managed height restrictions, and proactively engaged with guests to reduce wait times. I resolved guest queries and complaints, contributing to a safe, fun, and welcoming environment.

Kitchen Assistant

Sycamore Court Retirement Home
Oxted
2016.08 - 2017.01

I helped serve meals and made sure residents were comfortable and cared for. I kept the dining area clean, assisted with food prep, and tidied communal spaces. I also checked in with residents to make sure they had everything they needed

Education

GCSEs -

Riddlesdown Collegiate
/2012 - /2015

A-Levels -

Reigate College
/2012 - /2015

Skills

  • Order picking efficiency
  • Verbal and written communication
  • Live chat and CRM expertise
  • Multitasking under pressure
  • Customer focus and engagement
  • Flexible scheduling availability
  • Food hygiene standards
  • Adherence to procedures
  • Self-motivation and reliability
  • Proactive collaboration
  • Problem solving skills
  • Attention to detail
  • Customer inquiry resolution

Certification

Ichthyology Diploma -Centre of Excellence

Zoology Dipolma - Centre of Excellence

References

References available upon request.

Timeline

Online assistant

Sainsbury's
2024.11 - Current

Night Trading Assistant

Sainsbury's
2022.10 - 2023.01

Sales Assistant

Knights Garden Centre
2022.04 - 2022.07

Online Assistant

Sainsbury's
2021.10 - 2022.01

Sales Assistant

Primark
2020.12 - 2021.10

Sales Assistant

WHSmith
2018.04 - 2019.04

Rides and Attractions Host

Chessington World of Adventure
2017.05 - 2018.03

Kitchen Assistant

Sycamore Court Retirement Home
2016.08 - 2017.01

GCSEs -

Riddlesdown Collegiate
/2012 - /2015

A-Levels -

Reigate College
/2012 - /2015
Rachael Hallworth