Jainish Patel
CRAWLEY,UNITED KINGDOM
Summary
Versatile professional with extensive expertise in warehouse operations, logistics, and financial management. Demonstrates proficiency in order picking, forklift operation, inventory management, and adherence to safety protocols. Skilled in bookkeeping, VAT returns submission, creditor payments handling, and financial statements preparation. Adept at customer service, route planning, debt collection, and utilising customer relationship management software to enhance client satisfaction. Strong organisational skills combined with motivational leadership and staff training experience ensure efficient team performance. Career goals include leveraging adaptability and attention to detail to drive operational excellence across diverse industries.
Overview
4
4
years of professional experience
Work History
Online Assistant
Sainsbury's Local
Crawley, United kingdom
11.2024 - Current
- Assisted clients in placing orders, thereby improving their shopping experience.
- Responded to a high volume of telephone queries, ensuring a professional service at all times.
- Handled multiple tasks simultaneously whilst meeting deadlines, demonstrating excellent organisational skills.
- Conducted frequent usability testing on our website; identified areas for improvement.
- Handled customer complaints professionally-result was an improvement in overall client relations.
- Worked closely with other team members, fostering a positive work environment.
Warehouse Worker
camelot chilled food Ltd
Crawley, United Kingdom
05.2023 - 11.2024
- Assisted in staff training to ensure operational efficiency.
- Kept warehouse clean, ensuring a safe working environment.
- Conducted forklift operations for safe and timely transport of goods.
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Operated pallet jacks safely, preventing workplace accidents.
- Handled customer returns professionally, ensuring satisfactory resolutions were reached.
- Coordinated with team members for effective task completion.
- Organised warehouse layout for optimised space utilisation.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Packed orders accurately to prevent damages during transit.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Picked and despatched high-volume orders accurately.
Delivery Driver
Dominos
Portsmouth, United kingdom
10.2022 - 04.2023
- Managed inventory control, reduced wastage.
- Recruited new hires to strengthen the existing workforce..
- Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
- Optimised shift schedules to improve operational efficiency.
- Enforced compliance with food hygiene regulations, upheld high quality standards..
- Assisted employees in resolving workplace conflicts, improved overall team harmony.
- Ensured health and safety measures in line with company regulations.
- Enhanced productivity through performance monitoring and constructive coaching sessions.
- Improved team morale through effective communication and feedback practices.
- Motivated employees towards achieving sales targets, increased overall store revenue..
- Delivered excellent customer service by overseeing staff training programmes.
- Coordinated with team members for seamless shift transitions.
- Trained staff on product knowledge, resulted in better customer interactions..
- Trained new hires and set up mentoring relationships to drive team performance.
- Supervised activities of workers and enforced safety regulations.
Assistant manager
Creamy spoon garden restaurant
Ahmedabad, India
01.2022 - 08.2022
- Improved customer service by implementing new procedures and protocols.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Handled stock control duties diligently preventing overstocking or shortages.
- Minimised inventory loss for improved profit margins.
- Monitored sales performance regularly adjusting strategies as required.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Assisted in recruitment process to build an effective workforce.
Assistant accountant
Ambey Enterprise
Ahmedabad, India
08.2021 - 12.2021
- Coordinated payment runs whilst adhering strictly to policy guidelines.
- Streamlined processes by implementing cost control measures in daily tasks.
- Assisted senior accountants in preparation of monthly and yearly closings, improving process efficiency.
- Regularly maintained detailed reconciliations of all balance sheet accounts, ensuring compliance with company policies.
- Demonstrated understanding of complex accounting concepts for training new employees effectively.
- Cooperated with the team on annual forecasting efforts to provide accurate predictions.
- Developed and maintained financial reports to clearly communicate actual results, forecasted performance, and variances to plan, aiding strategic planning.
- Prepared financial reports for meetings, facilitating informed discussions about the firm's fiscal health.
- Prepared accounting related entries to numerous registers, journals and logs, enhancing data accuracy.
- Maintained and improved company bookkeeping processes.
- Prepared bank deposits, checking and correcting any errors.
Education
BA (Hons) - Accounting and Finance
University of Portsmouth
Portsmouth, United kingdom 09.2022 -
Commerce -
Id Patel School
Ahmedabad 06.2018 - 06.2021
HSE - undefined
St ann's school
06.2008 - 04.2018
Skills
- Order picking
- Forklift operation
- Inventory management
- Packing and labeling
- Time management
- Teamwork
- Problem-solving
- Communication
- Attention to detail
- Safety protocols
- Vehicle operation
- Customer service
- Route planning
- Strong work ethic
- Organizational skills
- Adaptability
- Financial statements preparation
- Taxation principles understanding
- Petty cash control
- Creditor payments handling
- Accounts receivable handling
- VAT returns submission
- Invoicing experience
- Bookkeeping training
- Excel proficiency
- Microsoft Office Suite
- Debt collection
- Customer relationship management software
- Email management tools
- Fluency in multiple languages
- Service orientation
- Customer satisfaction tracking
- People Management
- Empathetic communication
- Performance monitoring
- Motivational leadership
- Microsoft Office proficiency
- Staff training and development
- Cash handling
- Invoice processing
- Warehouse operations understanding
- Order fulfilment efficiency
- Package wrapping techniques
- Quality assurance proficiency
- Materials disposal expertise
- Dispatching goods experience
- Shipping and receiving knowledge
- Picking and packing
- Manual handling training
- Forklift and pallet machinery operation
- Team player
- Pick accuracy
- Barcode technology understanding
- Sales coordination
- Mobile application usage
- Patience and politeness
- Understanding of retail metrics
- Warehouse equipment handling
- Electronic scanners use
- Order processing
- Customer query resolution
- Order fulfilment
- Returns
Languages
Gujarati
Hindi
English
Personal Information
- Date of birth: 07/15/03
- Nationality: Indian
Timeline
Online Assistant
Sainsbury's Local
11.2024 - Current
Warehouse Worker
camelot chilled food Ltd
05.2023 - 11.2024
Delivery Driver
Dominos
10.2022 - 04.2023
BA (Hons) - Accounting and Finance
University of Portsmouth
09.2022 -
Assistant manager
Creamy spoon garden restaurant
01.2022 - 08.2022
Assistant accountant
Ambey Enterprise
08.2021 - 12.2021
Commerce -
Id Patel School
06.2018 - 06.2021
HSE - undefined
St ann's school
06.2008 - 04.2018
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