Quintessence Igboayaka
Summary
Customer-focused professional with experience in retail and hospitality. Skilled in delivering outstanding service, thriving in fast-paced environments, and collaborating within teams. Adaptable and communicative, ready to contribute to organisational success while further developing skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Vip Hospitality
Everton
2025.08 - Current
- Delivered premium service to VIP guests in a high-end environment
- Served food and beverages with attention to detail and professionalism
- Greeted and assisted guests to create a welcoming atmosphere
- Took and processed orders using till systems to facilitate smooth service
- Worked closely with kitchen and front-of-house teams
- Followed all health, safety, and responsible service standards
Team Member
Mint People
Liverpool
2022.08 - Current
- Delivered high-quality customer service in busy hospitality environments
- Prepared service areas, including cleaning tables and organising seating
- Served food and drinks efficiently while maintaining professionalism
- Maintained cleanliness and adhered to health & safety standards
- Worked collaboratively with team members to ensure smooth service
- Handled orders, payments, and stock management
Retail Associate
TK Maxx
2023.11 - 2024.01
- Provided excellent customer service on the shop floor and at tills
- Assisted customers with queries, purchases, and product locations
- Worked across multiple departments in a fast-paced retail setting
- Maintained store presentation and organisation standard
- Contributed to a positive shopping experience to retain customers
Education
GCSEs -
Childwall Sports & Science Academy
2018.04 - 2022.06
A-Levels - Biology, chemistry, psychology
Bellerive FJC Catholic College
2023.09 - 2025.06
Bachelor of Science - Biomedical science
Aston University
2025.09 -
Skills
- Cash handling and till operation
- Product knowledge
- Customer service skills
- Time management and organisation
- Fast-paced adaptability
- Attention to detail and cleanliness standards
- Problem-solving and adaptability
- Strong teamwork and collaboration
References
Available upon request.
Affiliations
- Grade 5 in piano
- Level 6 in swimming
References
References available upon request.
Timeline
Bachelor of Science - Biomedical science
Aston University
2025.09 -
Vip Hospitality
Everton
2025.08 - Current
Retail Associate
TK Maxx
2023.11 - 2024.01
A-Levels - Biology, chemistry, psychology
Bellerive FJC Catholic College
2023.09 - 2025.06
Team Member
Mint People
2022.08 - Current
GCSEs -
Childwall Sports & Science Academy
2018.04 - 2022.06