Quinn Bolton
Cupar,Fife
Summary
Enthusiastic worker with knack for customer engagement and driving sales. Known for creating memorable experiences that lead to repeat business and customer loyalty. Proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable environment.
I have a strong background in artistic and creative endeavours, both in a professional and personal environment, with a particular focus on contemporary art. The ability to listen and develop an understanding of what the client wants is a particular strength of mine, and I take pride in delivering experiences tailored to the individual.
While most of my experience has been outwith the art industry, the skills I have developed through my various roles are applicable to any role where developing client relationships is paramount.
Before becoming self employed I held various positions in both retail and hospitality, and can provide more information on these if required.
Overview
18
18
years of professional experience
Work history
Bar waiter
Monsoon Hospitality
Falkland, Fife
2024.10 - Current
- Ensured customer satisfaction by providing prompt and courteous service.
- Facilitated smooth operation of bar by addressing any equipment issues promptly.
- Assisted in stock control, reducing waste and maintaining inventory levels.
- Completed regular stock checks; ordered supplies as necessary.
- Handled customer complaints professionally, working towards satisfactory resolutions.
- Enhanced guest dining experience with knowledge of menu items.
- Delivered exceptional customer service, fostering repeat business from patrons.
- Adapted quickly in high-pressure situations, ensuring seamless service during peak hours.
- Utilised upselling techniques to enhance sales revenues without pressuring customers unduly.
- Managed cash transactions accurately, ensuring financial accountability at shift end.
- Maintained cleanliness of bar area to uphold health and safety standards.
- Established rapport with customers, promoting a positive atmosphere within the bar.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Falconer
Self Employed
Scotland
2013.03 - 2024.10
- Maintained clean living environments for promoting hygienic conditions.
- Contributed towards research studies by providing accurate data on animal behaviours.
- Supervised volunteer workers to maintain high standards of animal care practices.
- Ensured safety during public interactions with careful monitoring and control.
- Assisted in animal health check-ups for maintaining optimal well-being.
- Coordinated transfer processes of animals between facilities ensuring minimal stress induced on them.
- Facilitated educational presentations about conservation efforts, raising public awareness.
- Recorded detailed logs of animal behaviour to monitor changes over time.
- Prepared specialised diets for animals, enhancing their nutritional intake.
- Liaised with zookeepers and vets for effective communication regarding animal care updates.
- Managed quarantine procedures for incoming animals minimising potential disease spread.
- Trained new staff members on proper handling protocols to ensure safety.
- Administered routine medication to animals, improving overall health condition.
- Managed behavioural issues of animals through positive reinforcement techniques.
- Improved animal welfare by implementing enrichment activities.
- Planned exercises to support wellbeing of animals.
- Observed animals to gauge behaviour and signs of abnormalities.
- Safely prepared animals for transport to facilitate smooth travel.
- Performed regular check ups to monitor animal health.
- Purchased equipment and materials to meet designated schedule of work.
- Practised biosecurity measures to avoid infections.
- Reared newborn and young animals to optimise growth and minimise health problems.
- Calmed anxious pets to achieve positive grooming experiences.
Artist
Self employed
2008.09 - 2013.03
- Exhibited work in various public galleries, attracting positive critique.
- Worked on commission-based projects for personalized artwork delivery.
- Created custom art pieces to meet client specifications.
- Collaborated with fellow artists for successful exhibitions.
- Developed unique artistic style, leading to increased recognition.
- Handled sales of artwork at exhibitions ensuring smooth transactions.
- Curated personal exhibitions to showcase own artworks.
- Demonstrated strong work ethic and commitment to artistic excellence bringing visions to life.
- Considered placement, audience and purpose when developing project ideas.
Education
Bachelor of Science - Environmental Science
Open University
Milton Keynes 10/2017 - 06/2021
Bachelor of Music - Music
Royal Conservatoire of Scotland
GlasgowSkills
- Good Telephone Etiquette
- Multitasking Abilities
- Self-Motivated
- Excellent Communication
- Problem-Solving
- Planning and Coordination
- Teamwork and Collaboration
- Artistic sensibility
- Customer relations
- Client relationship building
- Communication proficiency
- Project Management
- Resilience under pressure
- Art handling/transportation
- Art curation
- Marketing
References
References are available on request.
Timeline
Bar waiter
Monsoon Hospitality
2024.10 - Current
Falconer
Self Employed
2013.03 - 2024.10
Artist
Self employed
2008.09 - 2013.03
Bachelor of Science - Environmental Science
Open University
10/2017 - 06/2021
Bachelor of Music - Music
Royal Conservatoire of Scotland