Joshua Hatfield
Manton
Summary
My career goals:
Career Development: I want to improve my career prospects in the field of business management. An apprenticeship can give me valuable skills and practical experience to help me progress in my career.
Practical experience: Apprenticeships provide real practical experience in a business environment. This can be especially useful when I learn through hands-on training and want to apply what you learn in a real work environment.
Business administration skills are applicable across various industries and sectors, providing you with a versatile skill set that can open doors to a wide range of career opportunities.
Business administration roles often offer clear paths for career advancement. You can start in entry-level positions and work your way up to higher-ranking roles, such as managerial or executive positions. Which I would love to do for your company.
I am also a Committed professional with demonstrable experience in raising orders, managing invoices and handling financial related queries. Quickly learns office systems and procedures and performs tasks following set guidelines. Successfully manages own workload and priorities to meet deadlines and respond to changing work requirements. These skills was ;learnt through previous job role like Horse and Jockey dealing with all issues in a calm manner representing your company.
Overview
1
1
year of professional experience
Work history
Waiter
Horse and Jockey Manton pub
Manton, Rutland
05.2022 - 09.2023
- I did some waitering to customers taking them food, being efficient and quick in a busy working environement
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns. Also listening to the issues and dealing with it professionally.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Therefore this experience provided me experience with customers and how to build relationships with them and fulfil there needs successfully and confidently. Vital experience which would help in my new trainee estate agent career.
Education
GCSEs -
Catmose College
Skills
- Outstanding customer service, building relationships with people
- Effective telephone skills, previously answering calls from customers at our restaurant asking questions, and booking a table for them on a day to day basis
- Positive, resilient, enjoy working towards goals
- Skilled with IT, computing, as in my business course we used Edexcel tables, email systems, internet, MS office
- Clear communications skills, quick to reply to emails, phone calls
- Effective sales techniques learnt in my business studies
- Highly responsible and reliable, always on time to work, and excellent etiquette dress smartly
- Upbeat, outgoing and positive, ready to learn new things everyday to benefit myself
- Good Telephone Etiquette
- Active Listening
- Decision-Making
Languages
English
Intermediate
Timeline
Waiter
Horse and Jockey Manton pub
05.2022 - 09.2023
GCSEs -
Catmose College
Similar Profiles
Sydney MerrellSydney Merrell
Server at Horse And Jockey British PubServer at Horse And Jockey British Pub
Phoebe DranePhoebe Drane
Food Preparation Assistant at Horse & JockeyFood Preparation Assistant at Horse & Jockey
Gaurav BohoraGaurav Bohora
Cleaner Supervisor at Horse And Jockey HotelCleaner Supervisor at Horse And Jockey Hotel
Jacob NixonJacob Nixon
Motorhand at T&S DrillingMotorhand at T&S Drilling
Amanada HarmanAmanada Harman
Northern Pines Health Center at Keisha 231-269-4185Northern Pines Health Center at Keisha 231-269-4185