Quam Ipaye
London ,Lambeth
Summary
Dependable Night Coordinator with knack for streamlining operations and enhancing team performance. Known for resolving conflicts swiftly and maintaining safe, productive work environment. Achieved significant improvements in staff morale and operational efficiency through effective leadership and proactive problem-solving.
Experienced professional focused on coordinating and managing night operations to ensure smooth and uninterrupted services. Capable of resolving issues promptly and maintaining high standards of safety and efficiency. Skilled in team leadership, conflict resolution, and operational oversight to drive optimal performance.
Driven professional with proactive approach, seeking to excel as Night Coordinator. Possesses strong problem-solving abilities and excellent communication skills, ensuring efficient operations and team cohesion during night shifts. Dedicated to enhancing night-time productivity and maintaining safe, organised environment.
Overview
1
1
Language
1
1
Certification
16
16
years of professional experience
Work history
Senior Night Co-ordinator
London Borough Of Waltham Forest
London , Waltham Forest
2017.04 - Current
- Communicated effectively with management on daily happenings at night shift.
- Ensured health and safety compliance for a safe working environment.
- Prioritised tasks based on urgency for maximal productivity during night hours.
- Conducted regular checks around the facility, ensuring security and functionality.
- Assisted in conflict resolution for a harmonious work environment.
- Organised staff training programmes for improved service delivery.
- Facilitated smooth handover processes from day to night shifts.
- Performed necessary administrative duties contributing to organised work flow.
- Collaborated with daytime coordinators for seamless 24-hour operation continuity.
- Streamlined night operations by implementing efficient procedures.
- Improved staff morale with regular team meetings and open communication.
- Responded promptly to issues, ensuring minimal disruption to operations.
- Answered phone calls and responded to emails from clients.
- Addressed customer complaints and resolved issues.
- Trained and assigned tasks to team members.
Day Centre Suppor Worker
London Borough Of Hackney
London , Hackney
2010.12 - 2017.04
- Streamlined workflow with effective organisational strategies.
- Executed tasks promptly, resulting in improved output rates.
- Upheld company reputation by consistently delivering excellent service.
- Fostered positive relationships with clients through professional interactions.
- Conducted regular equipment inspections for optimal performance.
- Reduced waste by conscientiously managing resources and materials.
- Complied with all health and safety regulations for worker welfare.
- Met project deadlines through diligent time management practices.
Education
Bachelor of Business Administration - Business Administration
University Of Lagos
Lagos Team Leading - Business Administration
College Of Northwest London
London 2016-09
NVQ Level 3 - Health And Social Care
Edexcel
London 2016-09
Skills
- Care plan development
- Healthcare services referrals
- Task prioritisation
- Staffing allocation
- Project coordination
- Administrative leadership
- Person-centred practise
- Client assessments
- Client relationship building
- Deadline management
- Project problem-solving
- Compliance understanding
- Administrative support
- Crisis response
- Care Quality Commission (CQC) compliance
- Service planning
- Task delegation
- Confidentiality maintenance
- Microsoft Office
- Training and Development
- Empathetic listener
- Quality control measures
- Equipment operation and maintenance
- Incident reporting
- Record-keeping
- Health and Safety regulations
- Personnel training
- Positive reinforcement
- Excellent communication
- Night operations management
- Interpersonal competence
- Overnight supervision
- Professionalism in difficult situations
Languages
English
Advanced (C1)
A1
Additional Information
Travelling
Listening to music
Interaction
Football
Accomplishments
Best Carer from 2015 to 2017
Certification
First Aid At Work Certification
References
References available upon request
Timeline
Senior Night Co-ordinator
London Borough Of Waltham Forest
2017.04 - Current
Day Centre Suppor Worker
London Borough Of Hackney
2010.12 - 2017.04
Bachelor of Business Administration - Business Administration
University Of Lagos
Team Leading - Business Administration
College Of Northwest London
NVQ Level 3 - Health And Social Care
Edexcel