Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

QIUYU WU

Glasgow

Summary

As a student studying in Scotland, I am passionate about the service industry and always believe that I can constantly improve myself by providing excellent service to others. I am a friendly and helpful individual, always endeavouring to spread my goodwill to everyone around me. I am eager to work in a dynamic team and actively participate in all types of service positions to create an enjoyable experience for our customers and work with my colleagues to enhance customer satisfaction.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Waiter

McDonald's
Shanghai
06.2023 - 08.2024
  • Managed table settings for optimal dining experience.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Manage 20+ customer takeaway orders per day

Receptionist

Buffet Grill Restaurant
Shanghai
05.2022 - 07.2024
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.

Education

Bachelor of Arts - Fashion Design

Glasgow school of art
Glasgow, Glasgow City
09.2022 - 06.2026

Skills

  • Friendly disposition
  • Service mindedness
  • Bill calculation
  • Health and safety standards
  • Efficient under pressure

Affiliations

  • photography
  • Cooking

Languages

Chinese (Mandarin)
Native
English
Upper intermediate

Timeline

Waiter

McDonald's
06.2023 - 08.2024

Bachelor of Arts - Fashion Design

Glasgow school of art
09.2022 - 06.2026

Receptionist

Buffet Grill Restaurant
05.2022 - 07.2024

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