IT Support Engineer
safa investment
RIYADH , SAUDI ARABIA
02 2020 - Current
- Improved system stability for smoother operations by regularly updating company software.
- Performed preventative maintenance and remedial repairs on authorised peripheral equipment, including and equipment, resulting in reduction in incidents.
- Maintained high level of support by consistently improving knowledge of operating systems and application software,
- Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
- Installed and configured computer hardware components to enhance system functionality.
- Installed multiple platform workstations, such as Linux, Windows , macOS,and , to test hardware and software compatibility.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
- Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
- Installed new software for users and monitored version and patch update requirements.
- Completed investigations to check on reported errors, reproduce problems and trace faults.