Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Adnan ZAHID

LONDON,Essex
Adnan ZAHID

Summary

Thorough computer networking professional with background implementing networks, upgrading systems and assisting users. Current on latest hardware and software technologies for optimum security and performance. Always ready to help others and resolve problems. Talented individual applies problem-solving and troubleshooting skills to find quick, impactful resolutions. Refines and updates existing practices for optimal performance, achieving seamless user experience. Hardworking Network Technican trained in computer networking, server and workstation maintenance. Diligent about monitoring performance and investigating problems to proactively manage network assets and support user needs. Communicates clearly with technical and non-technical personnel and maintains impeccable documentation. Detail-oriented Telecommunications with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Network Engineer position. Ready to help team achieve company goals.

Overview

6
years of professional experience
6
years of post-secondary education

Work history

IT Soluton &Services ltd,
LONDON KENT, UNITED KINGDOM

IT support engineer
02.2019 - Current

Job overview

Maintained high level of support by consistently improving knowledge of operating systems and application software.windows 10, Microsoft edge,

  • Installed multiple platform workstations, such as Windows 10, MS OFFICE,MICROSOFT EDGE to test hardware and software compatibility.
  • Assisted various departments in maintaining network security and configured remote routers and firewalls.
  • Maximised network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
  • Performed acceptance testing to deliver integration and interoperability of network technologies.
  • Provided smooth communications by configuring LAN technology, wireless access points and controllers.
  • Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
  • Selected and implemented Cisco ASA firewalls to provide clients with comprehensive security, antivirus protection and virtual network capabilities.
  • Managed encryption platforms and policies to preserve business data.
  • Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
  • Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
  • Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
  • Employed firewalls to safeguard network security and block unauthorised access.
  • Evaluated network performance to optimise traffic flow, maintain security and improve processes.
  • Tracked network and telephony devices for performance and load threshold metering.
  • Documented configurations and maintenance details in technical reports and diagrams.
  • Setting up devices and different grade laptops,
  • set up applications office 365,Google,chrome,zoom,skype team viewer,

IT Sol&Services Ltd Kent
LONDON, Essex

Software web tester
02.2018 - 03.2021

Job overview

  • Liaised with software development team to resolve software defects.
  • Maximised ROI by evaluating and modifying tests for improved effectiveness.
  • Leveraged knowledge of software development lifecycle within safety-critical environments to meet requirements.
  • Utilised and tested database tools and requirements within Oracle, SQL Server and Postgres.
  • Defined testing scope and requirements for specific features or products.
  • Met strict deadlines in collaborative agile development environment.
  • Prevented project delivery delays, using Jira to facilitate project tracking.
  • Recommended technical solutions to diverse business challenges.
  • Tested web applications across diverse range of desktop, tablet and mobile devices.

Education

SCL LONDON
LONDON

MBA(IT) from INFORMATION TECHNOLOGY
01.2005 - 12.2006

University overview

  • Completed professional development in DATA information Science,
  • completed the project Uk leading Super store ASDA walmart ,information collected top trending product, comparing others retailers ,
  • Continuing education in IT, Data Science,Cisco networking devices and components. clients server,
  • cloud and apps application,

West Minister College London
London United Kingdom

Certificate of Higher Education from ICT
09.2007 - 11.2008

University of Karachi
Karachi Pakistan

Master of Science from Maths, Physich, Statistics,
01.1992 - 11.1994

cisco
United State

NVQ Level 2 from IT Networking
10.2033

University overview

  • Continuing education in IT,
  • Awarded ,CISCO
  • Completed professional development in DATA SCIENCE, DEVICES, CONNECTORS,SERVER,SOFT SKILLS MANAGEMENT,
  • Analyze artificial intelligence and Machine learning,
  • AI fact and Fiction,
  • Big data and machine learning,
  • worked lab -Pivot data,
  • lab work done on data infrastructure,


Skills

  • Active Directory
  • Vmware
  • Office 365
  • Eset smart antivirus server
  • Local workstations
  • Network troubleshooting
  • Data network technology
  • Network engineering
  • Network configuration
  • Troubleshooting network issues
  • Customer communication
  • Remote access technology

Languages

English
Upper intermediate

Timeline

cisco

NVQ Level 2 from IT Networking
10.2033

IT support engineer

IT Soluton &Services ltd,
02.2019 - Current

Software web tester

IT Sol&Services Ltd Kent
02.2018 - 03.2021

West Minister College London

Certificate of Higher Education from ICT
09.2007 - 11.2008

SCL LONDON

MBA(IT) from INFORMATION TECHNOLOGY
01.2005 - 12.2006

University of Karachi

Master of Science from Maths, Physich, Statistics,
01.1992 - 11.1994
Adnan ZAHID