Dedicated customer support and administrative professional with over 6 years’ experience, including 5 years in customer-facing roles and 1 year in administration within fast-paced environments. Recently completed CIPD Level 3 in People Practice, developing strong knowledge of HR principles, employment law, and HR systems such as Workday, BreatheHR, and BambooHR. Skilled in handling employee and client queries with professionalism, managing data with accuracy, and supporting operational processes efficiently. Recognised for excellent communication, problem-solving, and interpersonal skills, with a strong interest in building a career in HR and supporting positive workplace culture.