Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Puru Sharma

Puru Sharma

Hounslow,City of London

Summary

Pharmacist well-versed in collaborating with interdisciplinary team of professionals to provide exceptional patient and customer care. Skilled communicator, multitasker and complex problem-solver with strong regard for regulatory compliance. Friendly and patient leader focused on creating supportive and motivating working environments. Builds rapport quickly with patients from diverse backgrounds to educate about general health topics and maintain wellbeing. Boosts team productivity by training and mentoring junior pharmacy staff. Highly-skilled IT Support Technician with two years of experience. Maintaining smooth-running software and system performance through astute troubleshooting and issue resolution. Manages diverse repair and maintenance tasks with precision and care to enhance IT department functionality and optimize overall company productivity.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work History

SLR TECHNOLOGIES

ASSISTANT IT ADMINISTRATOR
FIROZPUR, INDIA
08.2021 - 07.2023
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Completed opening and closing procedures each day.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Increased revenue through upselling and consistent contract renewals.
  • Identified prospect needs and offered appropriate products and services.
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Received prescriptions and checked against medical histories, safeguarding patient health and safety.
  • Helped patients in measuring and fitting compression hosiery.
  • Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
  • Stored and carefully handled stock to minimise wastage.

Education

Diploma of Higher Education - IT ASSISTANT

MACROSYS,FEROZEPUR,PUNJAB
FEROZEPUR
09.2015 - 08.2018

Bachelor of Arts - ARTS

PUNJAB UNIVERSITY
INDIA
09.2019 - 06.2021

Master of Business Administration - BUSINESS

RICHMOND AMERICAN UNIVERSITY LONDON,U.K
London
09.2023 -

Skills

  • [Software name] expert
  • Expert in disaster recovery
  • Creative thinking
  • Website optimisation
  • Social media platforms
  • Application documentation
  • Dosage management
  • Pharmacy staff mentorship

Languages

English
Intermediate
Hindi
Fluent
Punjabi
Fluent

Timeline

Master of Business Administration - BUSINESS

RICHMOND AMERICAN UNIVERSITY LONDON,U.K
09.2023 -

SLR TECHNOLOGIES

ASSISTANT IT ADMINISTRATOR
08.2021 - 07.2023

Bachelor of Arts - ARTS

PUNJAB UNIVERSITY
09.2019 - 06.2021

Diploma of Higher Education - IT ASSISTANT

MACROSYS,FEROZEPUR,PUNJAB
09.2015 - 08.2018
Puru Sharma