Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pujan Patel

Harrow, London

Summary

Proven performer at Poundland, adept in cash handling and sales expertise, I consistently exceeded sales targets through exceptional customer service and strong interpersonal skills. Leveraging detailed product knowledge, I enhanced customer satisfaction and loyalty, significantly contributing to the store's success. Reliable and goal-oriented, I thrive in fast-paced environments, driving results and fostering positive shopping experiences. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

1
1
year of professional experience

Work History

Sales Assistant

Poundland
06.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Implemented customer feedback system to identify and address areas for improvement.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Streamlined checkout process, reducing average customer waiting time during peak hours.

Education

EKLAVYA ENGLISH MEDIUM SCHOOL
Gujarat,India

Skills

  • Cash Handling
  • Goal-Oriented
  • Sales expertise
  • Customer Service
  • Friendly and Helpful
  • Reliable and Responsible
  • Team Cooperation
  • Adaptable and Flexible

Timeline

Sales Assistant

Poundland
06.2023 - Current

EKLAVYA ENGLISH MEDIUM SCHOOL
Pujan Patel