Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Promise Shumba

Leeds

Summary

I am an enthusiastic and committed general hand worker who has worked in very challenging under resourced environments in Zimbabwe. The difficult and very challenging situations that I have worked under in Zimbabwe have sharpened my resilience and endurance skills, working long and difficult hours. I am able to work with very limited resources ensuring that utmost safety for myself and colleague. I am very creative, innovative and can ensure I meet work targets , producing quality outcomes from very difficult situations. I am able to adapt and relate to different situations. Working in Zimbabwe also exposed me to working with people of different educational and cultural backgrounds with whom I was able to positively interact , learn from and share diverse knowledge harnessing this for positive production outcomes. While my computer skills might not be very perfect I have very good educational background, willing to learn and generally I am a fast learner which enables me to grasp new concepts and skills necessary in adapting to the fast changing world. I am very sociable person who is able to interact and work people with different personalities and character.

Overview

4
years of professional experience
10
years of post-secondary education

Work history

Chingezi Community Health, Ministry of Health
Mberengwa. Zimbabwe, Midlands

Healthcare assistant
01.2020 - 11.2023

Job overview

  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
  • Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Safely and securely transported patients using wheelchairs.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.
  • Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Thoroughly sterilised and sanitised clinical equipment and accessories.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Participated in personal development initiatives to enhance service delivery and patient care.
  • Safely escorted patients to and from medical appointments and hospital visits.
  • Worked closely with nurses to maintain optimum levels of communication.
  • Monitored patients' conditions closely and escalated concerns to senior staff.
  • Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
  • Provided basic patient health care, administering blood tests, taking blood pressure and dressing wounds.
  • Monitored client health conditions and reported immediate issues to manager.
  • Maintained up-to-date patient records to enable care continuity between support providers.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Explained treatments and hospital processes to patients.
  • Actively developed professional healthcare competencies through regular training.

Chidembeko Clinic. Ministry of Health ( Zimbabwe)
Mberengwa. Zimbabwe, Midlands

Support worker (Young people in care)
06.2019 - 12.2019

Job overview

  • Strengthened young people's ability to navigate risk and challenge.
  • Encouraged service user engagement and participation.
  • Organised activities for youth to exercise talents, display skills and increase potential.
  • Developed strong rapport with young people on 1:1 and group basis.
  • Rewarded acceptable and pro-conduct behaviour and helped youth gain self-control during difficult situations.
  • Identified and targeted anti-social behaviour using evidence-based interventions.
  • Formulated and submitted development reports to manager.
  • Cultivated professional relationships with youth, staff and organisations to build rapport and promote well-being.
  • Conducted thorough risk assessments, maximising safety for detached work.
  • Maintained current understanding of developments in safeguarding, youth work, and professional social care.
  • Attended to needs during challenging situations by offering advice and compassion.
  • Provided materials, resources and supplies to shape growth and development.
  • Led group support initiatives to increase service user's social skills and confidence.
  • Built positive working relationships with colleagues, families and external organisations and professionals.
  • Promoted inclusion, maintaining positive links with variety of community organisations.
  • Escalated concerns for investigation to maintain service user welfare and safety.
  • Practised privacy and confidentiality to adhere to guidelines and protocols.
  • Maintained strict confidentiality at all times, adhering to relevant company policy.
  • Sought to consistently improve support provided by identifying and discussing new ideas.
  • Encouraged social participation by accompanying users to social activities and community events.

Education

Mabika Secondary School
Mberengwa, Zimbabwe

A-Levels from Geography, Business Studies, Mathematics
01.2015 - 12.2016

Mabika Secondary School
Mberengwa, Zimbabwe

GCSEs from Mathematics, Biology, Commerce, Science, , Literature in English
01.2007 - 12.2014

Skills

  • Safeguarding policy compliance
  • Wheelchair use
  • Elderly care expertise
  • Patient rehabilitation
  • Confidence building
  • Patient transfer support
  • Dementia care
  • Data confidentiality
  • Meticulous eye for detail
  • Team player
  • Moving and handling
  • Health surveillance
  • Clinical waste disposal
  • Infection prevention and control
  • Patient chaperoning
  • Pressure relief

Languages

English
Fluent

Timeline

Healthcare assistant

Chingezi Community Health, Ministry of Health
01.2020 - 11.2023

Support worker (Young people in care)

Chidembeko Clinic. Ministry of Health ( Zimbabwe)
06.2019 - 12.2019

Mabika Secondary School

A-Levels from Geography, Business Studies, Mathematics
01.2015 - 12.2016

Mabika Secondary School

GCSEs from Mathematics, Biology, Commerce, Science, , Literature in English
01.2007 - 12.2014
Promise Shumba