Proma Roy

When starting, I was quite anxious and very shy but overtime, I managed to overcome my anxiety by socialising with different groups of people of different age ranges, by doing so I have developed very good communicative skills and am also very observant of my surroundings and can take in a lot of my environment even without having to communicate. Being responsible for a large group of people who want quality services has allowed me to perfect the responsibilities of:

• Checking in with customers during meals to check orders were received correctly and met guests' expectations.
• Arranging tables and set up linens and silverware in preparation for guests.
• Attending tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Serving meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Counting cash in the tills making sure that receipts matched the amounts in them, if my calculations weren’t correct, I would be reprimanded so I had to be precise and accurate.