Priyanshu Sharma
Birmingham,West Midlands
Summary
Highly responsible and reliable professional with extensive experience in high-volume fine dining environments, demonstrating exceptional 5-star Forbes service skills. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service for a new, rewarding opportunity. Highly skilled in greeting and seating guests, taking orders, and ensuring a smooth dining experience. Seeking to leverage strong communication and organisational skills to contribute to a dynamic team and deliver outstanding hospitality.
Overview
2
2
years of professional experience
Work History
F&B Intern/waiter
Red Carnation Hotels (The Rubens at the Palace)
London, Greater London
02.2024 - 02.2025
- Delivered 5-star Forbes service, with excellent customer service in an English Grill fine dining restaurant (AA ROSETTE).
- Worked on my communication skills interacting with international guests from all over the world.
- Delivered 5-star service in Royal Afternoon Tea and improved my knowledge on teas and English cuisine.
- Gained experience in events and banquets and managed massive events with 5-star standards.
- Trained new hires and set up mentoring relationships to drive team performance for the restaurant and bar.
- Worked on cash-handling, banking, and wine knowledge and management skills
Kitchen Assistant
X + Why Eighteen
Birmingham, west midlands
08.2023 - 01.2024
- Observed health and hygiene standards to minimize food contamination
- Helped the kitchen team prioritise and complete high-volume orders in a busy restaurant environment.
- Improved basic knowledge for the food industry.
Service Staff
MILAN THE INDIAN CUSINE
Birmingham, west midlands
07.2023 - 08.2023
- Optimised customer experience, serving each guest with a sincere, positive, and enthusiastic attitude.
- Worked closely with management for process improvement initiatives.
Commis Chef ( Agency work)
F1 British Grand Pix Racing 2023
Silverstone, East Midlands
07.2023 - 07.2023
- Assisted in large-scale catering events, ensuring successful execution.
- Mastered various cooking techniques with ongoing practice and mentorship from senior chefs.
Food and Beverage Server (Agency Work)
Hilton Birmingham, Conference
Birmingham
06.2023 - 06.2023
- Ensured customer satisfaction by providing excellent food and beverage service.
- Managed large parties effectively for smooth operation.
- Enhanced dining experience with attentive table service.
Education
Bachelors - International Hospitality And Tourism Management
University College Birmingham
GCSEs -
ST. GREGORIOS SR. SEC. SCHOOL
06.2020
A-Levels - SCIENCE & MATHS
ST. GREGORIOS SR. SEC. SCHOOL
Skills
- Highly responsible and reliable
- 5-star Forbes service skills
- Basic wine knowledge
- Excellent Communication skills
- Effective at managing priorities and multiple tasks
- Responsible, reliable, and hard-working
- Adaptability
- Decision-making
- Problem-solving
- Time Management and Planning skills
- Cash handling
- Spirits knowledge
- High-volume fine dining
- Staff management
- Upselling
- Health and safety compliance
Accomplishments
- Employee of the month 2023 (x and why Birmingham)
- Employee of the month 2024 ( The Rubens at the Palace, London) showcasing my 5-star Forbes customer service
- Trained new recruits for English Grill Restaurant (AA ROSETTE)
- Securing most name mentions and reviews from guests for 2 months straight on TripAdvisor and Google, showcasing my excellent communication skills in Royal Afternoon Tea
- Volunteering experience: secured 20,000 pounds for people in need from HOSPITALITY ACTION in a gala dinner at Hotel Peninsula along my colleagues.
Timeline
F&B Intern/waiter
Red Carnation Hotels (The Rubens at the Palace)
02.2024 - 02.2025
Kitchen Assistant
X + Why Eighteen
08.2023 - 01.2024
Service Staff
MILAN THE INDIAN CUSINE
07.2023 - 08.2023
Commis Chef ( Agency work)
F1 British Grand Pix Racing 2023
07.2023 - 07.2023
Food and Beverage Server (Agency Work)
Hilton Birmingham, Conference
06.2023 - 06.2023
Bachelors - International Hospitality And Tourism Management
University College Birmingham
GCSEs -
ST. GREGORIOS SR. SEC. SCHOOL
A-Levels - SCIENCE & MATHS
ST. GREGORIOS SR. SEC. SCHOOL
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