Priyan Kanji
London,United Kingdom
Summary
Results-oriented Office and Sales Manager with a track record of enhancing sales performance and operational efficiency. Skilled in team leadership and strategic planning, consistently achieving financial targets. Demonstrated success in improving customer service standards and fostering strong client relationships. Expertise in analyzing industry trends and implementing effective sales strategies for growth.
Overview
19
19
years of professional experience
Work history
Office and Sales Manager
SEJ DISTRIBUTION
London
2011.06 - Current
- Managed administrative functions and sales processes using Salesforce CRM and Microsoft Teams to facilitate seamless collaboration and optimise operational workflow.
- Conducted thorough market analysis and utilised competitive insights to craft tailored sales strategies, focusing on driving sustainable business growth and consistently meeting sales targets.
- Designed and executed tailored training sessions while delivering personalised support to sales representatives, ensuring effective utilisation of resources and knowledge for optimal performance.
- Utilised effective communication and interpersonal skills to engage with clients, fostering long-term relationships that promote retention.
- Engaged with customers through various channels to address inquiries and resolve issues efficiently.
Sales and Customer representative
BHS
Hertfordshire
2007.08 - 2014.05
- Managed customer interactions to enhance service quality and foster loyalty.
- Facilitated customer engagement in product selection and purchase, ensuring exceptional service delivery.
- Managed customer inquiries and resolved issues with professionalism and efficiency.
- Managed inventory and restocked shelves to ensure products remained available for customers.
- Collaborated with team members to drive sales performance and enhance customer satisfaction.
Customer representative
Next
Harrow
2006.08 - 2007.01
- Facilitated customer interactions by resolving queries and ensuring positive experiences.
- Assisted customers in identifying and purchasing products, ensuring exceptional customer service delivery.
- Addressed customer inquiries and resolved issues with professionalism and efficiency.
- Managed inventory and restocked shelves to optimise product availability for customers.
- Facilitated collaboration with team members to enhance customer shopping experiences.
Education
Bachelors - Arts and Sciences
Kingston University
KingstonA Levels - GCSEs
Harrow Weald College
HarrowGCSE'S -
Park High School
LondonSkills
- Revenue growth strategy
- Team leadership
- Customer relationship management
- Customer support
- Clear communication
Languages
Hindi
Gujarati
English
Hobbies
Cooking, Badminton, Football, Reading and Watching TV shows
Timeline
Office and Sales Manager
SEJ DISTRIBUTION
2011.06 - Current
Sales and Customer representative
BHS
2007.08 - 2014.05
Customer representative
Next
2006.08 - 2007.01
Bachelors - Arts and Sciences
Kingston University
A Levels - GCSEs
Harrow Weald College
GCSE'S -
Park High School