PROFILE An entrepreneur and marketer with more than 3 years of on-field experience, 7+ years experience of dealing with complex organizations looking to maximize any opportunity to contribute towards successful business development .
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Customer Sales Advisor
Sky UK
Glasgow
02.2023 - Current
Collaborated closely with the Loyalty Stay Team to spearhead and implement highly successful customer retention initiatives during inbound customer interactions.
Demonstrated exceptional skill in identifying and capitalizing on buying signals, leveraging strong customer relationships to effectively upsell and promote diverse Sky umbrella products.
Employed a keen understanding of customer trends to optimize sales outcomes, achieving an impressive 84% customer retention rate and boosting sales conversions by 26%.
Proficiently utilized Salesforce CRM tools to meticulously analyze key performance indicators (KPIs), driving continuous development and enhancing operational efficiency.
Marketing Executive
SMP Marketing Partners
Glasgow
09.2022 - 12.2022
Spearheaded sales initiatives in the field, effectively identifying and engaging potential customers for a wide range of technological products within the British Telecom group.
Implemented direct marketing strategies and leveraged a diverse array of sales techniques, consistently achieving an outstanding average closing rate of 26% on a weekly basis.
Earned recognition as a top-performing sales executive within the team, demonstrating exceptional sales prowess and contributing significantly to the team's success within the first month of employment.
Co-Founder/Head of Strategy
Above Zenith Bangalore
05.2020 - 08.2022
Spearheaded pivotal transformations within the organization and played a central role in critical decision-making processes related to business development.
Orchestrated the conception, development, and successful execution of multiple marketing growth strategies across both digital and traditional channels, resulting in heightened product sales and substantial revenue expansion.
Demonstrated adept leadership by meticulously coordinating and overseeing outdoor experiential events, specifically star gazing camps, as an integral component of our service portfolio.
Acquired vital seed funding for the company by forging strategic connections and fostering collaboration with investors and key stakeholders.
Systematically organized and optimized business operations to enhance overall efficiency and facilitate the attainment of project deadlines.
Business development Executive
Agratha Creed Pvt Ltd
Bangalore
07.2018 - 08.2019
Conducted comprehensive market research to discern prospective clientele and effectively promoted the company's services.
Assumed responsibility for delivering comprehensive end-to-end client support while orchestrating team-building activities.
Education
Masters - Marketing
University of Strathclyde Glasgow
Glasgow
09.2021 - 09.2022
Bachelor's - Electronics and Instrumentation Engineering
VTU
08.2015 - 07.2020
Skills
SKILLS Communication
Leadership
Customer Service
Microsoft Office
Analytical Thinking Skills
Project Management
Creative Problem Solving
Salesforce CRM tool
SPSS Statistic tool
Timeline
Customer Sales Advisor
Sky UK
02.2023 - Current
Marketing Executive
SMP Marketing Partners
09.2022 - 12.2022
Masters - Marketing
University of Strathclyde Glasgow
09.2021 - 09.2022
Co-Founder/Head of Strategy
Above Zenith Bangalore
05.2020 - 08.2022
Business development Executive
Agratha Creed Pvt Ltd
07.2018 - 08.2019
Bachelor's - Electronics and Instrumentation Engineering