Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Prince Mensah

Telford,Telford and Wrekin

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position as server or hostess within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Paper Deliverer

Shropshire Star
Telford, Telford and Wrekin
05.2021 - 05.2022
  • Maintained good local area knowledge to assist in planning efficient, cost-effective delivery routes.
  • Wrapped and secured papers to protect goods from damage.
  • Distributed daily papers within assigned delivery slots.
  • Picked up and accurately sorted newspapers to improve delivery run efficiency.
  • Minimised delivery delays with effective planning and communication.
  • Handled newspaper sorting and assembly, bagging up with care for customer delivery.
  • Notified management of any complaints or missing items.

Takeaway Assistant

Chicken Cottage
Telford, Telford and Wrekin
10.2022 - Current
  • Employed clear telephone manner to handle orders daily.
  • Maintained clean and organised front of house area to welcome customers.
  • Developed expertise in cuisine to easily manage detailed customer queries and provide informed menu recommendations.
  • Prepared and packaged food for delivery and collection.
  • Adhered to standards throughout food handling, storage, preparation, service and clean up.
  • Processed payments using POS system and kept till in balance even in peak periods.
  • Communicated clearly with customers to calmly manage complaints address order queries and handle menu concerns.
  • Followed stringent hygiene measures to prevent cross-contamination and promote Infection Prevention and Control (IPC) standards.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.

Education

GCSEs - Maths & English

The Telford Langley School
Telford
09.2017 - 05.2022

NVQ Level 2 - Automotive

Telford College of Arts and Technology
Telford
09.2022 -

Skills

  • Delivery management
  • Food Hygiene and Safety
  • Telephone customer service
  • Task prioritisation
  • Health and Safety
  • Quality Control
  • Stockroom procedures
  • Cash Handling
  • Time management

Languages

Italian
Native

Timeline

Takeaway Assistant

Chicken Cottage
10.2022 - Current

NVQ Level 2 - Automotive

Telford College of Arts and Technology
09.2022 -

Paper Deliverer

Shropshire Star
05.2021 - 05.2022

GCSEs - Maths & English

The Telford Langley School
09.2017 - 05.2022

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Prince Mensah