- I have loved baking and cooking since I was 10 years old I especially enjoy baking things such as cheesecakes ,brownies, cakes and many other desserts because I find it fun and relaxing
- I also love cooking meals for my family
Tia Bennetton
Chorley,lancashire
Summary
Dedicated professional skilled in managing newspaper deliveries and ensuring accurate distribution. Strong organisational abilities enhance route efficiency and customer service interactions. Currently pursuing a Diploma in Health and Social Care, demonstrating commitment to learning and effective contribution to team goals.
Overview
3
3
years of professional experience
Work History
Paper Deliverer
Premier Convenience Store
chorley, lancashire
10.2023 - Current
- Delivered newspapers to individual and business customers on time.
- Provided courteous and friendly service when delivering papers to customers, increasing client satisfaction and loyalty.
- Managed delivery route across multiple neighbourhoods, optimising time and fuel usage.
- Sorted newspapers in delivery order to enhance service efficiency and minimise delivery times.
- Followed strict deadlines for delivery, managing time effectively to meet customer expectations.
- Navigated through neighbourhoods efficiently, utilising knowledge of local areas.
- Verified accuracy of paper quantities before delivery, ensuring correct supply.
- Adapted quickly to changing delivery routes, showcasing flexibility and problem-solving skills.
Chip Shop Assistant
Chip Shop
Chorley, lancashire
04.2024 - 08.2024
- Greeted customers warmly and politely when entering chip shop, creating an excellent first impression.
- Took customer orders, processed payments, and provided change.
- Advised customers on menu items, took orders and processed payments.
- Maintained extensive knowledge of menu range to answer queries including allergens, ingredients and pricing.
- Maintained cleanliness and organisation within the shop, following health and safety regulations.
- Followed sanitation and food hygiene guidelines at all times when preparing and handling food.
- Kept food preparation areas sanitised for excellent hygiene standards.
- Cleaned cooking equipment between uses to minimise build-up and prevent cross-contamination.
- Packaged orders securely for takeaway, ensuring food remained hot and presentable upon delivery.
- Produced wide range of chip shop orders, completing within deadlines and according to customer requests.
- Adapted to busy periods by working efficiently under pressure, maintaining composure and quality.
- Collaborated with team members to improve service delivery and enhance customer satisfaction.
- Maintained excellent customer loyalty by tailoring service according to needs, as well as remembering names and personal preferences.
- Assisted in takeaway close down duties, including cleaning floors, counting cash and storing ingredients in correct units.
Education
Diploma in Health and Social Care - health and social care
Wigan and Leigh College
Wigan 2026 - Current
GCSEs - general
Holy Cross High School
Chorley, LAN 2021 - 2026
Skills
- Route scheduling
- Knowledge of local area
- Timely delivery
- Customer service
- Customer service excellence
- Customer greeting
- Payment collections
- Cash handling
- Food hygiene
- Health and safety
- Time management
- Multitasking
- Composure under pressure
- Team collaboration
- Reliability
- Dependability
- Verbal communication
- Literacy and numeracy
- Positive attitude
- Adverse weather deliveries
Interests
Timeline
Chip Shop Assistant
Chip Shop
04.2024 - 08.2024
Paper Deliverer
Premier Convenience Store
10.2023 - Current
GCSEs - general
Holy Cross High School
2021 - 2026
Diploma in Health and Social Care - health and social care
Wigan and Leigh College
2026 - Current