Prince Adeyemi

• Oversaw daily logistics operations, ensuring timely and efficient delivery services across London.
• Managed and coordinated a fleet of drivers and vehicles, optimizing routes for speed and cost-effectiveness.
• Implemented operational procedures to improve delivery accuracy, reduce delays, and enhance customer satisfaction.
• Monitored KPIs including on-time delivery rate, customer feedback, and driver performance.
• Recruited, trained, and supervised operational staff and delivery drivers.

• Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
• Understood warehouse product placement, enabling efficient picking and packing services.
• Transported pallets and heavy stock using forklift equipment.
• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.

I had to do market research about book publishers in the UK and USA, finding the positives and negatives for Albatross Media branching out. (This was a Three-week internship, part of studies)

• Ensured retail and sales teams stayed within targets by monitoring performance throughout activities and reviewing sales reports.
• Assisted in training junior employees, training in matters including sales techniques, company policies and effective customer communication methods.
• Motivated employees to achieve or exceed company's KPIs.
• Processing Deliveries
• Opening and closing store.

• Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
• Processed cash and card payments during busy shopping periods, limiting customer wait times.
• Assisted with product selections according to individual requirements and preferences.
• Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
• Updated visual merchandising displays to drive sales through engaging and appealing store windows.