Precious Chidera Ugwu
Benin City
Summary
I am a highly motivated and skilled Sales Representative professional well-versed in sales, customer service and management. Demonstrated track record of success in building customer loyalty and retention. I have a strong numeric skills and sales capabilities, complemented by excellent communication, customer service, and problem-solving abilities effectively addressing client needs and enhancing satisfaction.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work history
Sales representative
Joy Provision Store
Benin City, Nigeria
2012.02 - 2024.11
- Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Maintained thorough records of all sales activities to ensure transparency.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
Manager
Samdon Ventures
Benin City, Nigeria
2019.01 - 2020.01
- Implemented cost reduction measures, reduced overhead expenses.
- Optimised resource allocation for increased profits.
- Fostered a positive work environment with regular team-building activities.
- Delegated tasks efficiently to maximise productivity.
- Boosted department efficiency by streamlining operational processes.
- Maintained inventory control, reduced stock shortages.
Education
B.Sc. (Hon) - Social works
University of Benin
Nigeria 2020.09 - 2024.10
Skills
- Numeric skills
- Sales reporting capabilities
- Communication skills
- Problem-solving
- Customer Service skills
Timeline
B.Sc. (Hon) - Social works
University of Benin
2020.09 - 2024.10
Manager
Samdon Ventures
2019.01 - 2020.01
Sales representative
Joy Provision Store
2012.02 - 2024.11