Pravinthan Sivapalan
Luton,Bedfordshire
Summary
A dedicated professional with extensive experience in billing processes, cash handling, and retail software proficiency. Demonstrates exceptional adaptability to shift changes and adherence to safety rules. Skilled in sale promotion understanding, technical device usage, and communication of special offers. Proven ability to handle electronic payments efficiently while maintaining product stocking standards. Excellent IT skills combined with a calm demeanour under pressure and strong problem-solving capabilities. Career goal: To leverage expertise in retail operations to drive customer satisfaction and business growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Cashier and General Assistant.
Leighton Fried Chicken
Leighton Buzzard, Central Bedfordshire
01.2025 - Current
- Assisted customers with menu choices for better dining experience.
- Handled phone orders efficiently, facilitating easy meal pick-ups.
- Processed card and cash payments accurately to prevent losses.
- Facilitated smooth operations during busy periods with multi-tasking abilities.
- Assisted in food preparation to expedite orders.
- Managed over 50 customer calls per day.
IT support & Data Entry and Cashier.
Narmatha Gold Center
Jaffna, Sri Lanka
09.2024 - 12.2025
- Assisted customers with jewels purchases and currency exchange and transactions.
- Maintained and updated inventory records in system.
- Ensured accuracy in data entry and financial documentation.
- Coordinated IT support for office equipment and technology issues.
- Increased sales by 10%.
Education
Bachelor of Science - Software Enginnering
University of Bedfordshire
Luton 01.2025 -
Diploma of Higher Education - Computing and Software Enginnering
International College of Business and Technology
Sri Lanka 09.2022 - 07.2024
A-Levels - Physical Science
St. Xavier's Boys' College
Mannar, Sri Lanka. 08.2019 - 02.2021
GCSEs -
Mn/Sithivinayagar Hindu College
Mannar, Sri Lanka. 01.2006 - 12.2016
Skills
- Billing processes
- Adaptability to shift changes
- Safety rules adherence
- Sale promotion understanding
- Technical device usage
- Special offers communication
- Electronic payments handling
- Product stocking
- Cash handling experience
- Retail software proficiency
- Excellent IT
- Calm under pressure
- Problem-solving
- Communication skills
Certification
- Level 2 Food Hygiene and Safety for Catering
- Full stack web development
Languages
English
Advanced
Tamil
Native
Timeline
Restaurant Cashier and General Assistant.
Leighton Fried Chicken
01.2025 - Current
Bachelor of Science - Software Enginnering
University of Bedfordshire
01.2025 -
IT support & Data Entry and Cashier.
Narmatha Gold Center
09.2024 - 12.2025
Diploma of Higher Education - Computing and Software Enginnering
International College of Business and Technology
09.2022 - 07.2024
A-Levels - Physical Science
St. Xavier's Boys' College
08.2019 - 02.2021
GCSEs -
Mn/Sithivinayagar Hindu College
01.2006 - 12.2016
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