Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pravinthan Sivapalan

Luton,Bedfordshire

Summary

A dedicated professional with extensive experience in billing processes, cash handling, and retail software proficiency. Demonstrates exceptional adaptability to shift changes and adherence to safety rules. Skilled in sale promotion understanding, technical device usage, and communication of special offers. Proven ability to handle electronic payments efficiently while maintaining product stocking standards. Excellent IT skills combined with a calm demeanour under pressure and strong problem-solving capabilities. Career goal: To leverage expertise in retail operations to drive customer satisfaction and business growth.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Cashier and General Assistant.

Leighton Fried Chicken
Leighton Buzzard, Central Bedfordshire
01.2025 - Current
  • Assisted customers with menu choices for better dining experience.
  • Handled phone orders efficiently, facilitating easy meal pick-ups.
  • Processed card and cash payments accurately to prevent losses.
  • Facilitated smooth operations during busy periods with multi-tasking abilities.
  • Assisted in food preparation to expedite orders.
  • Managed over 50 customer calls per day.

IT support & Data Entry and Cashier.

Narmatha Gold Center
Jaffna, Sri Lanka
09.2024 - 12.2025
  • Assisted customers with jewels purchases and currency exchange and transactions.
  • Maintained and updated inventory records in system.
  • Ensured accuracy in data entry and financial documentation.
  • Coordinated IT support for office equipment and technology issues.
  • Increased sales by 10%.

Education

Bachelor of Science - Software Enginnering

University of Bedfordshire
Luton
01.2025 -

Diploma of Higher Education - Computing and Software Enginnering

International College of Business and Technology
Sri Lanka
09.2022 - 07.2024

A-Levels - Physical Science

St. Xavier's Boys' College
Mannar, Sri Lanka.
08.2019 - 02.2021

GCSEs -

Mn/Sithivinayagar Hindu College
Mannar, Sri Lanka.
01.2006 - 12.2016

Skills

  • Billing processes
  • Adaptability to shift changes
  • Safety rules adherence
  • Sale promotion understanding
  • Technical device usage
  • Special offers communication
  • Electronic payments handling
  • Product stocking
  • Cash handling experience
  • Retail software proficiency
  • Excellent IT
  • Calm under pressure
  • Problem-solving
  • Communication skills

Certification

  • Level 2 Food Hygiene and Safety for Catering
  • Full stack web development

Languages

English
Advanced
Tamil
Native

Timeline

Restaurant Cashier and General Assistant.

Leighton Fried Chicken
01.2025 - Current

Bachelor of Science - Software Enginnering

University of Bedfordshire
01.2025 -

IT support & Data Entry and Cashier.

Narmatha Gold Center
09.2024 - 12.2025

Diploma of Higher Education - Computing and Software Enginnering

International College of Business and Technology
09.2022 - 07.2024

A-Levels - Physical Science

St. Xavier's Boys' College
08.2019 - 02.2021

GCSEs -

Mn/Sithivinayagar Hindu College
01.2006 - 12.2016
Pravinthan Sivapalan