Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Manisha Takhar

Smethwick,West Midlands

Summary

Dynamic and outgoing professional with extensive expertise in customer service and salesmanship. Demonstrates proficiency in cash handling, electronic payments, and billing processes, ensuring seamless payment processing and customer satisfaction. Adept at stock management and store layout designing, contributing to optimal store appearance and product knowledge. Committed to maintaining cleaning standards and security monitoring while adhering to safety rules. Excels in effective listening, complaint handling, and confident communication, fostering positive customer interactions. Career goal includes advancing within the retail industry by leveraging skills in teamwork, time optimisation, and adaptability to shift changes.

Friendly and reliable individual with strong communication and numeracy skills, well-suited for customer service environments. Eager to contribute to positive customer experience and operational efficiency.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

1
1
year of professional experience

Work history

Restaurant cashier

Davinder Singh
Northfield, Birmingham
04.2024 - 01.2025
  • Handled phone orders efficiently, facilitating easy meal pick-ups.
  • Maintained a calm demeanour during peak hours to ensure excellent service delivery.
  • Offered help where needed, contributing to team efforts towards achieving targets.
  • Greeted all customers cheerfully on arrival, creating a welcoming environment.
  • Managed cash register for accurate transactions.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Resolved customer complaints and answered queries about store products.
  • Greeted customers entering store and responded promptly to customer needs.

Accounting assistant

Mr Khan
Oldbury, Sandwell
02.2024 - 03.2024
  • Prepared accurate financial reports for improved decision making.
  • Ensured accuracy in invoicing with meticulous data entry and review.
  • Maintained confidentiality of sensitive information as per company policy.
  • Performed bookkeeping tasks to ensure accurate financial records.
  • Managed financial records by organising and maintaining all accounting documents.
  • Reconciled bank statements monthly, ensuring accuracy of records.
  • Entered transactions into internal databases.
  • Reviewed customer invoices for accuracy and posted information to general ledger.
  • Answered member calls regarding accounts and made necessary adjustments and payments.
  • Analysed financial information to identify discrepancies.
  • Organised budget documentation and tracked expenses to maintain tight business controls.
  • Scanned financial records, locating and correcting any errors.
  • Compiled financial data and prepared reports for accounting leadership review and use.

Education

GCSEs - Mathematics

Q3 Academy Langley
Birmingham

GCSEs - English Language and Literature

Q3 Academy Langley
Birmingham

GCSEs - Combined Science

Q3 Academy Langley
Birmingham

GCSEs - Geography

Q3 Academy Langley
Birmingham

GCSEs - Spanish

Q3 Academy Langley
Birmingham

GCSEs - Business

Q3 Academy Langley
Birmingham

GCSEs - Health and Social Care

Q3 Academy Langley
Birmingham

Skills

  • Product stocking
  • Adaptability to shift changes
  • Billing processes
  • Sale promotion understanding
  • Technical device usage
  • Cash handling experience
  • Basic mathematics
  • Electronic payments handling
  • Safety rules adherence
  • Discount application
  • Change giving
  • Customer Service
  • Telephone etiquette
  • Cash register maintenance
  • Punctuality
  • Salesmanship
  • Payment Processing
  • Product knowledge
  • Stock management
  • Customer assistance
  • Professional appearance
  • Cleaning standards
  • Security monitoring
  • Outgoing and enthusiastic
  • Store appearance upkeep
  • Teamwork
  • Time optimisation
  • Store layout designing
  • Stock control
  • Effective listening
  • Complaint handling
  • Positive attitude
  • Confident communicator

Affiliations

  • Swimming
  • Hair and Makeup
  • Gym
  • Drawing

Languages

English
Proficient (C2)
Punjabi
Proficient (C2)
Spanish
Advanced

Timeline

Restaurant cashier

Davinder Singh
04.2024 - 01.2025

Accounting assistant

Mr Khan
02.2024 - 03.2024

GCSEs - Mathematics

Q3 Academy Langley

GCSEs - English Language and Literature

Q3 Academy Langley

GCSEs - Combined Science

Q3 Academy Langley

GCSEs - Geography

Q3 Academy Langley

GCSEs - Spanish

Q3 Academy Langley

GCSEs - Business

Q3 Academy Langley

GCSEs - Health and Social Care

Q3 Academy Langley
Manisha Takhar