Prasath Venkatesan
Crawley,West Sussex
Summary
Results-driven restaurant leader with over 2 years' experience in fast-paced QSR environments. Proven skills in team leadership, stock management, rota scheduling, and cost control. Proficient with EPOS Manager System, Fourth, and Harri scheduling software. Track record of improving stock accuracy, increasing sales through upselling, and developing high-performing teams. Ready to contribute to as an Assistant General Manager.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Assistant Manager
Slim Chickens
Crawley
08.2025 - Current
- Supported restaurant operations, staff management, and service quality.
- Managed rotas via Harri software and assist with inventory using EPOS Manager.
- Lead stock counts and supply ordering based on sales data.
- Introduce daily pre-shift briefings to improve team communication and punctuality.
- Oversee operations during GM absence ensuring smooth service delivery.
Supervior
Slim Chickens
Bath
12.2024 - 08.2025
- Led daily operations, ensuring food quality, customer service, and compliance with food safety standards.
- Managed inventory and waste via EPOS Manager systems, improving stock accuracy by 15%.
- Performed weekly stock counts and ordered supplies to maintain optimal stock levels and reduce out-of-stock incidents.
- Scheduled staff rotas with Fourth software, achieving 95%+ shift coverage and controlled labour costs.
- Trained and managed 40+ team members, with 2 promoted to leadership roles.
- Implemented upselling initiatives, boosting average spend by 8%.
- Led shifts during GM absence, managing ordering, P&L reviews, and staff briefings.
- Developed cross-training programs and shift accountability checklists adopted across stores.
- Maintained 5-star hygiene ratings and achieved 100% internal audit pass rates.
Shift Manager
McDonald's
Nottingham
12.2023 - 11.2024
- Supervised teams of 8-12 crew during fast-paced shifts across front-of-house, drive-thru, and kitchen.
- Resolved customer complaints, improving guest satisfaction by 20%.
- Trained and mentored 15+ new employees; 3 promoted to floor trainers.
- Maintained 100% accuracy in cash handling and safety procedures.
- Assisted with stock deliveries and storage, reducing discrepancies by 10%.
- Contributed to rota planning, shift forecasting, and independently managed opening and closing shifts.
Education
Master of Science - Financial Technology
University of Nottingham
Nottingham 09.2023 - 09.2024
Skills
- Team Leadership & Staff Development
- Inventory Control & Stock Ordering
- EPOS Manager System (Inventory, Waste, Sales)
- Fourth & Harri Rota Scheduling Software
- Cost & Labour Management
- Customer Service & Conflict Resolution
- HACCP & Food Safety Compliance (Level 2 Certified)
- Cash Handling & Banking Procedures
- KPI Monitoring & Sales Improvement
Certification
- Level 2 Food Safety & Hygiene for Catering
- Health and Safety in the Workplace
- First Aid at Work
- Conflict Management and Resolution
- Customer Service Excellence
- Manual Handling Training
- COSHH (Control of Substances Hazardous to Health)
- Allergen Awareness Training
Timeline
Assistant Manager
Slim Chickens
08.2025 - Current
Supervior
Slim Chickens
12.2024 - 08.2025
Shift Manager
McDonald's
12.2023 - 11.2024
Master of Science - Financial Technology
University of Nottingham
09.2023 - 09.2024