Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.
Overview
6
6
years of professional experience
Work history
Wine waiter
The Landmark London
London, City of London
09.2025 - Current
Provided exceptional customer service by attentively guiding guests through wine selections and pairings.
Maintained extensive knowledge of wine regions, varietals, and tasting notes to enhance guest experiences.
Conducted wine tastings and educational sessions for guests to promote wine appreciation and brand loyalty.
Drink Runner and barback
San Carlo
London, City of London
03.2025 - Current
Assisted bartenders by delivering drink orders promptly to enhance customer satisfaction.
Collaborated with team members to manage inventory and restock supplies efficiently during peak hours.
Supported bar staff by preparing garnishes and glassware to facilitate smooth drink preparation.
Followed health and safety regulations to maintain compliance and ensure a safe working environment.
Coordinated with kitchen staff to ensure timely delivery of food and beverages to guests.
Handled all table settings and cleared up post-meal to keep the area tidy.
Barista
Chinatan Resturant
Sunsari, kosi
01.2020 - 12.2024
Prepared a variety of coffee beverages according to established recipes and customer preferences.
Maintained cleanliness and organisation of work area to ensure a welcoming environment for customers.
Assisted customers with menu selections and provided recommendations based on taste preferences.
Operated coffee-making equipment and ensured proper cleaning and maintenance of tools and machines.
Education
Bachelor of Arts - International Finance and Accounting
Coventry University, London
London
01.2025 -
Skills
Financial reporting expertise
Taxation knowledge
Balance sheet competency
Cash book reconciliation
Sales ledger handling
Dining etiquette knowledge
Meal recommendation
Alcoholic beverage serving laws
Handling difficult customers
Languages
English
Fluent
Hindi
Advanced
Nepali
Proficient (C2)
Timeline
Wine waiter
The Landmark London
09.2025 - Current
Drink Runner and barback
San Carlo
03.2025 - Current
Bachelor of Arts - International Finance and Accounting