Pramjeet Kavita Sheemar Assi

• Recording and maintaining day to day business financial transactions
• Raising invoices to customers
• Checking and paying suppliers' invoices
• Preparing employees payroll
• Dealing with customers' enquiries and after care
• Kept files organised and up-to-date for accurate record-keeping purposes.
• Screened incoming phone calls and relayed detailed messages.
• Managed over 20 customer calls per day

• Setting up Company
• Selecting and contracting main suppliers
• Researching and acquiring relevant baking equipment
• Creating logo and marketing campaign on social media
• Designing template for bespoke website
• Proposing bespoke designs and decorations according to customers' wishes
• Creating and baking cakes to customer’s wishes
• Arranging timely delivery of baked cakes
• Stock control
• Invoicing customers for cakes
• Checking and paying suppliers' invoices
• Managed over 15 customer calls per day which increased sales by 10%
• Created long-term business strategy to drive company success.

Responsibilities were to provide training, raise awareness and work with front line maritime ports, national immigration teams and road police for targeted operations to implement Civil Penalty legislation and enforce payment of outstanding debts

• Dealing with imposition of civil penalties, draft determinations to notices of objections received from legal representatives of hauliers and draft witness statements defending appeals lodged in court
• Handling aspect of detaining and selling of vehicles in line with legislation for non payment of debts and implementing debt recovery procedures
• Being single point of contact for police and enforcement officers in different regions, also taking lead on all intensification detain exercises to recover outstanding debt in relation to penalties imposed on hauliers who had complied with Home Office Code of Practice.
• Facilitated communication between government agencies, citizens and businesses.

• UK Immigration Service Management Unit, UK Immigration Service
• Management Unit, Responsibilities were dealing with managing attendance, staff sickness, annual leave, day to day running of stationery supplies and invoices
• Providing assistance to Immigration and Senior Officers using Home Office fleet cars for external visits
• To ensure management of all vehicles including maintenance, paperwork and budgets
• Dealing with HR issues, training new staff which included training packages and arranging introduction days for new recruits, also dealt with recruitment of administrative staff and messengers.
• Kept and maintained accurate filing system for preservation of office information.
• Provided printing, photocopying scanning support to colleagues.
• Helped staff to maximise efficiency by providing clerical and secretarial support.
• Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
• Acted as main contact for staff and clients.