Prakash B
Chennai,Tamil Nadu
Summary
Detail-oriented Program Operations & Metadata Specialist with 5+ years of experience in digital media, content operations, and quality assurance at Amazon Prime Video. Skilled in metadata curation, content lifecycle management, rights tracking, and cross-functional collaboration. Proven ability to manage high-volume data with accuracy while supporting global teams in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Senior Catalog Associate – Digital Content Ops
Amazon Prime Video, India
Chennai, India
02.2020 - 08.2025
- Created, validated, and maintained content metadata records across multiple workflows (ACQA, Publishing, Pre-publish, VOC)
- Ensured accurate tagging, classification, and metadata consistency across digital platforms
- Supported content ingestion and publishing pipelines, ensuring seamless data flow into downstream systems
- Managed content workflows aligned with program availability and platform readiness
- Maintained structured datasets supporting content lifecycle, release readiness, and Catalog Integrity
- Assisted in tracking and resolving content-related issues impacting availability and user experience
- Delivered 100% quality and 103% productivity, recognized as top performer
- Conducted daily audits of metadata and processed tasks, ensuring compliance with internal standards
- Identified and corrected metadata inconsistencies and defects
- Managed large volumes of content data and workflows including VOC ticket queue and backlog resolution
- Supported inventory tracking through internal tools and reporting systems
- Ensured timely updates and maintenance of program-related records
- Acted as Primary Point of Contact (POC) for multiple workflows
- Collaborated with global stakeholders and internal teams through regular reporting and meetings
- Delivered daily and weekly reports on content issues and operational metrics
- Implemented Kaizen and process improvement initiatives to enhance efficiency
- Developed automation tools using Python/Selenium to reduce manual effort
Healthcare & Insurance Operations Senior Represent
Dell India Pvt Ltd
Chennai, India
10.2017 - 08.2018
- Managed data processing, validation, and compliance workflows
- Ensured accuracy in records, billing systems, and reporting
- Coordinated with stakeholders to resolve data discrepancies
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
Bachelor of Arts - Computer Science (BCA)
Alagappa University
KaraikudiDiploma - Information Technology (IT)
Vel Tech
ChennaiSkills
- Metadata Management & Content Curation
- Broadcast & Content Systems (LG, EDP tools)
- Rights & Program Inventory Handling
- Data Quality & Validation
- Stakeholder & Vendor Communication
- Workflow Optimization & Process Improvement
- Attention to Detail & Multi-tasking
- Reporting & Data Analysis
Languages
English
Fluent
Tamil
Fluent
Certification
Digital Content & Quality Operations (Amazon internal training)
Accomplishments
- Recognised as Top Performer at Amazon Prime Video for achieving 103% productivity and 100% quality
- Successfully delivered process improvement initiatives (Kaizen & automation projects)
- Acted as Primary Point of Contact (POC) for multiple workflows and stakeholder communications
Affiliations
- Exploring digital media platforms & streaming technologies Learning automation tools (Workflow optimisation) Data analysis and process improvement techniques Following global entertainment industry trends
Timeline
Senior Catalog Associate – Digital Content Ops
Amazon Prime Video, India
02.2020 - 08.2025
Healthcare & Insurance Operations Senior Represent
Dell India Pvt Ltd
10.2017 - 08.2018
Bachelor of Arts - Computer Science (BCA)
Alagappa University
Diploma - Information Technology (IT)
Vel Tech